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I had the same issue with my 21 LR. I originally scheduled a mobile service, but they changed it to a service center. There was a delay in getting the part and they had to reschedule a couple times but I finally got it replaced under warranty.I have two months old M3P. One headlight stopped working few days ago. Scheduled a mobile service but about a week out. Anyone have experience with this and will they charge me for it?!
This has happened to me at around 6 months of ownership. My drivers side headlight went and when that happens, you lose function in your wipers also. It was fun.I have two months old M3P. One headlight stopped working few days ago. Scheduled a mobile service but about a week out. Anyone have experience with this and will they charge me for it?!
Unfortunately no. When my mobile tech came out to replace my headlights, he mentioned how he wished that you can open the unit and replace parts inside instead of the whole unit for somethings that are easy to diagnose. Currently the whole light unit is sealed so you have to replace the whole thing if something went wrong inside.Anyone have any luck getting the daylight running light fixed without replacing the whole assembly ($1,175)
We have 72K miles, so long out of warranty.
I'm looking at buying a salvaged unit for around $200, but worried about making the situation worse.Unfortunately no. When my mobile tech came out to replace my headlights, he mentioned how he wished that you can open the unit and replace parts inside instead of the whole unit for somethings that are easy to diagnose. Currently the whole light unit is sealed so you have to replace the whole thing if something went wrong inside.
Just checked on ebay and some of the sub 200 listings do look fairly promising with headlights with minimal wear and damage. I would try finding a listing that says fully tested or new (other). Push comes to shove you can just file a complaint/return through ebay or paypal for "item is not as described" and get your money back. Another much cheaper option is just to swap out the DRL/Signature light module (6002TZ0328 and 6002TZ0327).Me too.
I have one of the daylight running lights out and it isn't worth $1175 to fix that.
But with a salvaged unit, available for under $200, I'm concerned I'd be swapping one minor problem for another, more serious problem
What's really needed is the ability to replace individual lights inside the unit.
Swapping out a module is interesting, but who is doing that?Just checked on ebay and some of the sub 200 listings do look fairly promising with headlights with minimal wear and damage. I would try finding a listing that says fully tested or new (other). Push comes to shove you can just file a complaint/return through ebay or paypal for "item is not as described" and get your money back. Another much cheaper option is just to swap out the DRL/Signature light module (6002TZ0328 and 6002TZ0327).
Just updating (in case someone will look up this thread) - I returned of course to the SC, they replaced the entire headlight unit (again) - this time they told me they made sure everything is assembled correctly and that no issues should return.Hi All,
So suddenly again the left headlight (after they replaced it with a new one!) this time the upper headlight (eyebrow) stopped working.
After a few hours it got working again.. I really dont know what's going on, anyone have any idea what part or technically what is causing this? Since i fear getting back to the SC they will just replace it again.
Maybe it's related to wiring? Some headlight control unit?