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Front passenger "airbag deactivated" with passenger in seat

FS_FRA

Member
Sep 4, 2018
503
3,902
Frankfurt, Germany
I have an 08/2019 delivered MS 100D Long Range in Germany.

From the day of delivery I have had frequent occurrences where the "airbag deactivated" icon is on (top right hand corner of screen), even though a) the airbag is turned ON in the system and b) there is a passenger in the seat.

I've been to the SeC twice about this and no solution was found. Apparently this has been "escalated" to Fremont, however I hear no feedback (and it's impossible to call the SeC in Germany - yes, this is true....but topic for another post).

I've been told that the system should use the sensors in the seat to check if there is a passenger in the seat, and if not, deactivated the airbag. If there is a passenger in the seat, the airbag should NOT be deactivated.

One person on the hotline told me that as long as this is not solved I should not let anyone sit there! Next appointment at SeC is on 12/3 !!!!

Has anyone else seen this phenomenon? Any ideas?


IMG_2875.jpg IMG_3585.jpg
 

FS_FRA

Member
Sep 4, 2018
503
3,902
Frankfurt, Germany
Quick Update:

Car has been in the shop again for a week now, without resolution. Apparently there might be a firmware error and the front passenger airbag is inoperative :eek:. Since I reported this issue on day 1 of ownership, I'm quite irritated...
 

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