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Front window not closing properly

Discussion in 'Model X: Interior & Exterior' started by outie, Oct 31, 2016.

  1. outie

    outie Active Member

    Joined:
    May 22, 2016
    Messages:
    1,255
    Location:
    SoCal
    Hi I was wondering if anyone else this issue I saw the other day.

    When you open the door, the window comes down a little bit, and when you close the door, the window comes back up to seal. So one day when I closed the door, the window went up but went over the gasket/b pillar a little bit. So it's not properly sealed and it looked like the window was stretched to cover over the gasket/frame/b pillar. I didn't take a pic but I opened and closed it again and it went back to normal.

    I wonder if that's also what caused a weird wind noise for the passenger door the other day.
     
  2. Softwizard

    Softwizard Member

    Joined:
    Feb 19, 2014
    Messages:
    132
    Location:
    Keller, TX
    You need to reset the window "up" setting:
    1) put the window all of the way down and close the door
    2) with the door closed, open the window all of the way by holding the switch
    3) when it is fully closed, hold the switch in the up position one more time about 5 seconds - this should reset the computer
    4) go ahead and try opening/closing the door to see if the window works correctly again. If not, try the procedure again.
     
    • Informative x 1
  3. outie

    outie Active Member

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    1,255
    Location:
    SoCal
    Thanks I got the same issue again earlier today so I will try this.
     
  4. qadaemon

    qadaemon Member

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    Jul 29, 2016
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    Location:
    Sidney IL, Cape Canaveral FL
    I had this happen from time to time and eventually the door latches failed (known defect with early part numbers). When the SC replaced them, they mentioned the door latch was at fault for the window issue. If that is true, I would highly suggest contacting your SC, as the car is essentially unusable when the latch fails. For what it's worth, it has not happened since latches were replaced, and it used to occur at least weekly if not daily for me.
     
    • Informative x 1
  5. outie

    outie Active Member

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    SoCal
    Happened again and I got to take a pic.

    My car was produced in September so I am not sure if the door latch issue is still appearing on these later cars.

    I did the window reset but apparently it's still happening. The whole window ran over the top of the top trim.

    IMG_5237.JPG
     
  6. qadaemon

    qadaemon Member

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    255
    Location:
    Sidney IL, Cape Canaveral FL
    Yep, that's exactly what was happening with ours on both sides. 15 days and ~1800 miles after the latch replacements, it hasn't happened once. Coincidence is always possible, but it used to be a very regular occurrence.
     
  7. ddenboer

    ddenboer MODEL X #1770

    Joined:
    Dec 21, 2011
    Messages:
    317
    Location:
    San Martin, CA
    Happens to mine regularly. SC has reset the window a few times. The worst part is it will get worse. Mine refuses to auto-up or down, and will sometimes go all the way down when exiting the car, requiring a trip back in the car.
     
  8. Darryl

    Darryl ModelXTracker.com Co-Adm

    Joined:
    Jul 27, 2015
    Messages:
    608
    Location:
    Palm Beach FL
    My latches were replaced at the end of February but the problem with the passenger and driver windows overlapping happened on August right after software upgrade. They said my car had lost its configuration for the windows as well as spoiler. I had tried both methods of recalibrating the windows but they said the published methods only work for small variances and when it completely loses its configuration it has to be fixed by the SS.
     
  9. sunilsf

    sunilsf Member

    Joined:
    Jan 26, 2013
    Messages:
    68
    Location:
    Bay Area, CA
    Kind of crazy that regular windows are on issue-- shouldn't be anything especially difficult for these. Hopefully newer builds are less prone to this issue.
     

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