My guess is service does not make the call on this. I would only propose this question to CS for anyone trying to cover their back. In fact I would not purchases ANYTHING that is not explicit on the order page and confirmed with a receipt. That is all that is going to matter. Not tweets, posts, or other statements or inferences unless you want to wait for a useless class action. Anything you purchase online or in person should specify in writing the details or you will be SOL and don't think they really care either. They only care about what looks bad like an owner protest- LOL. Too many people here simply don't have enough experience with the new Tesla. If you want to see some of their prime time CS read one of the CPO threads and they garbage they expect customers to accept.