This will be my attempt at explaining why those of us that paid 3k for FSD months ago expect a $1K refund.
First the facts:
- I paid for my car in July last year, paid $5k for EAP, additional $3k for FSD
- At time of purchase, FSD was presented as $3k now, $4k if purchased later
- Elon had tweeted a month before that he was expected the first features of FSD to be available in August, as part of 9.0 update (2018)
Today:
- I have enjoyed EAP since July; had I not purchased it, I could get EAP+FSD for $5k now instead of $8k I spent; I don't care about that, classic upsell promotion to get existing owners to spend more on their cars, sounds fine with me
- I still haven't received FSD though, had I waited today, I could pre-order it for $2k, instead of the $3k I preordered it for. I am very bothered by this
Why am I bothered:
- Unlike EAP, this product is not delivered yet, never heard of any other pre-ordering experiences, from any brand, where people pay more than others without a partial refund.
- The ONLY reason to pre-order FSD was the discount; there were no other listed benefits (no promise of Early Access Program, getting the feature early, getting hardware, etc...), the ONLY thing that was listed is $3k now or $4k later.
What was sold then was the promise of a discount.
In other words, Groupon. You spend $30 on Groupon for a $40 restaurant certificate (paying cheaper now to save money later). Then you show up at the restaurant, and they tell you the terms of your certificate has changed since you bought it, and the meal you can get from it is listed at $20 on their menu. Wouldn't you demand Groupon to give you $10 back at a minimum, as the ONLY reason to use them in the first place was to save money?
I am not a confrontational guy, and I love this car, so I am willing to be understanding with this, and accept a $1k credit on my account towards supercharging or purchase of accessories, future vehicle, etc... but that $1k in value needs to be recovered somehow
First the facts:
- I paid for my car in July last year, paid $5k for EAP, additional $3k for FSD
- At time of purchase, FSD was presented as $3k now, $4k if purchased later
- Elon had tweeted a month before that he was expected the first features of FSD to be available in August, as part of 9.0 update (2018)
Today:
- I have enjoyed EAP since July; had I not purchased it, I could get EAP+FSD for $5k now instead of $8k I spent; I don't care about that, classic upsell promotion to get existing owners to spend more on their cars, sounds fine with me
- I still haven't received FSD though, had I waited today, I could pre-order it for $2k, instead of the $3k I preordered it for. I am very bothered by this
Why am I bothered:
- Unlike EAP, this product is not delivered yet, never heard of any other pre-ordering experiences, from any brand, where people pay more than others without a partial refund.
- The ONLY reason to pre-order FSD was the discount; there were no other listed benefits (no promise of Early Access Program, getting the feature early, getting hardware, etc...), the ONLY thing that was listed is $3k now or $4k later.
What was sold then was the promise of a discount.
In other words, Groupon. You spend $30 on Groupon for a $40 restaurant certificate (paying cheaper now to save money later). Then you show up at the restaurant, and they tell you the terms of your certificate has changed since you bought it, and the meal you can get from it is listed at $20 on their menu. Wouldn't you demand Groupon to give you $10 back at a minimum, as the ONLY reason to use them in the first place was to save money?
I am not a confrontational guy, and I love this car, so I am willing to be understanding with this, and accept a $1k credit on my account towards supercharging or purchase of accessories, future vehicle, etc... but that $1k in value needs to be recovered somehow
