Tesla Motors Club
Received this 2 hours after paying for the car I am supposed to pick up tomorrow.
Good afternoon Gary,
I’m having to email with some bad news I am afraid. Our logistics team have updated us that there has been a delay with the departure of a boat at out port in Belgium which means your vehicle is not going to make it in time for us tomorrow.
From your previous email, I know you have already booked your train and I can refund your ticket if you are able to send me your card details.
To rearrange, I am wondering if you would like me to route the vehicle to our Edinburgh store?
I cannot apologies enough for the issue in logistics and I hope we can get this resolved quickly.
Good afternoon Gary,
I’m having to email with some bad news I am afraid. Our logistics team have updated us that there has been a delay with the departure of a boat at out port in Belgium which means your vehicle is not going to make it in time for us tomorrow.
From your previous email, I know you have already booked your train and I can refund your ticket if you are able to send me your card details.
To rearrange, I am wondering if you would like me to route the vehicle to our Edinburgh store?
I cannot apologies enough for the issue in logistics and I hope we can get this resolved quickly.