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"Game Update Available" - updater in a frozen state

patp

Member
Aug 2, 2010
606
75
Canada
After installing V10 last week, I went to try Cuphead. Got a message "game update required" so it started downloading an update pack. It never finished downloading for some reasons and now the car always shows this message (see picture below).


IMG_1231 2.jpg

WIFI is working great (tested using the browser) so it's not the problem. I tried resetting the car and other things without success.

And now, it seems I can't even receive normal firmware updates as my car seems to be in a weird state.

If anyone can help, that would be appreciated as I would love to be able install to the latest version with Smart Summon for Canada.

If someone from Tesla reads this my VIN is 106815

Thanks,
Pat
 
  • Disagree
Reactions: OrthoSurg

Darmie

Supporting Member
Jan 13, 2016
1,818
1,201
Clear Lake TX.
There is a service option to submit for software update. Maybe they will take a look right quick, clean out anything stuck and submit for a download.
 

patp

Member
Aug 2, 2010
606
75
Canada
Weird coincidence but everything is fine now. I had this issue for more than a week. Maybe someone at Tesla did something to fix this.
 

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