mtndrew1
Active Member
I’m approaching 40k and have not seen this on my early 12,xxx VIN.
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"Gearbox fluid recommended" warning
- Thread starter MarcG
- Start date
Andy O
Member
This warning appeared yesterday on my Model 3 LR AWD, 6 months old, 12,000 km. I have been charging it at home at 110V. The warning appeared after I charged it at a supercharger. Likely the first time in a month the battery has been fully warmed up.
Got my car serviced at the SF service center, and according the few Tesla techs I spoke to about this gearbox fluid warning, recent firmware updates have made it more sensitive to the level at which the fluid must be. Many owners have been bringing their car in for the same reason.
My service invoice was not very descriptive, but here it is anyway (they originally wanted to charge me $78 for the labor but I refused, so they did it under warranty):
My service invoice was not very descriptive, but here it is anyway (they originally wanted to charge me $78 for the labor but I refused, so they did it under warranty):
Could you PLEASE tell me HOW to call Tesla Service? I have tried NUMEROUS times to use the App to schedule a service appointment for this "Gearbox Fluid warning" and other issues...but the Service portion of the App dies NOT recognize my location (home address). The App shows the car at our Home address, but we cannot get past the "select location" page on the App. This is VERY, VERY frustrating and I expect better than this on a $60K car purchase. Please help. I cannot find ANY phone number that does not result in some senseless, endless loop telling my to "cheap App Support online" (NO help at all).
Sorty to hear you’re having problems. Whenever I schedule service appointments through the mobile Tesla app, I actually have to enter the address where I’d like to have the service tech come out to.
Otherwise, call the local number of your Tesla service center, select 2 for service, and 2 again to speak to someone.
Hope this helps!
wait ... they WANTED to charge $78 for that? how can this be NOT warranty ? the gearbox fluid should definitely NOT need topping off or replacement .... heck ... a 6 speed automatic tranny goes 70k+ miles with most manufacturer without needing any flush. let alone "topping off" fluid.
Bad service rep. He was also very passive aggressive in his tone of voice and choice of words, e.g. “I’m not trying to be confrontational” be he really was. Escalated to a manager and had everything taken care of (including another issue their mobile tech created a few days earlier).
This is a far cry from the excellent service I used to get with my P85D, back in the day... sigh.
boriszima
Member
Glad it worked out for you and was not any major issue. If the issue is not part of recommended maintenance and it seems according to Tesla it is not, then this should be covered under warranty. Now is Tesla manual said fluid much be changed every so often and you got close to that time, then yes.
Proflig8tor
Member
Since this is the only car forum without a fight over oil, can we put this here?
I'm a synthetic guy myself, with a pint of Marvel Myetery Oil added. The zinc helps protect the exhaust valve guides.
Anyone want to fight about Castrol GTX, Mobile 1, or Wallmart's house brand? Anyone?
I'm a synthetic guy myself, with a pint of Marvel Myetery Oil added. The zinc helps protect the exhaust valve guides.
Anyone want to fight about Castrol GTX, Mobile 1, or Wallmart's house brand? Anyone?
SeasonedTech
Model 3 Dual Motor
Got the same message first week of Dec 2019. Fremont Service Center couldn’t find anything wrong on 12/5/19. Took it home same day and each day after, the message came up. It would go away after exiting the vehicle. And after 30-60 minutes of driving, the message would come back. Got an appointment at Berkeley SC to see if they can figure it out. I also have a feeling that a recent software update included some changes to parameter of a gearbox sensor. Glad I’m not the only one getting this.
Attachments
You’re wasting your money. All you need is discarded McDonalds fry oil.
C141medic
Active Member
I haven’t had to have any warranty service work done yet but comments from others in the forum point to the “labor” charge as a routine diagnostic fee. If the repair falls under warranty, which in this case it definitely would, then the diagnostic labor fee is removed. Now, if the SC wanted to charge for labor after the warranty repair was completed, then that’s a different story. I wouldn’t pay the labor fee either
Paul8810
Longtime Member
Received this error yesterday on my 2 week old Dec 2019 build model X, on a road trip. After stopping or supercharging it went away, but re-appears after about an hour of driving. Scheduled an appointment though the app, hoping it’s just a software glitch.
SeasonedTech
Model 3 Dual Motor
TrumpetTitan
Model 3 Performance
Walmart's house brand, full synthetic, scored highly in independent testing for severe usage. I use it exclusively in the S2000 for track days. Anyone who pays $$$ for the other brands you listed is a sucker IMO
Just got this on a run from Melbourne to Canberra. It came up after my very first use of a supercharger on the last leg. The other stops were at Chargefox sites. Mid 30°s Celsius and a lot of smoke and dust in the air due to bush fires. Car is a 2020 SR+ that just clicked over 1000km. Another 700km to get home before i get to experience the sevice process.
iwannam3
Active Member
When you schedule service include date & time it happened so they can look at logs remotely so a trip in to the SC might not be necessary.
