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Gen 3 Wall Charger WPA2/WPA3 compatibility Issue

Ramphex

Active Member (Beta)
Jun 9, 2021
1,115
3,357
Tampa Bay Area
Is anyone else's Gen 3 Wall Charger failing to connect to any network that's WPA2/WPA3 or just WPA3? The manual states that it supports it, but in real world testing, it does not. The charger ONLY connects to WiFi when I set the network to WPA2 only.

Wall charger is on firmware 1.4.2-0 and refuses to update to 1.4.4. Does WPA2/WPA3 work on 1.4.4?

Screen shot from the manual:
Screen Shot 2021-08-13 at 6.14.19 PM.png
 

Ramphex

Active Member (Beta)
Jun 9, 2021
1,115
3,357
Tampa Bay Area
I wouldn’t be against it. But I wouldn’t want to run an Ethernet cord to the wall charger that has a broken site that display no useful statistics and for it to not even update to the latest software while idling on my network. I am curious if 1.4.4 fixes the WPA2/WPA3 issue though
 

Iflyprops

Member
Sep 15, 2021
5
0
Coastal GA
I’m having the same issue. I just installed my new Gen 3 Wall Charger (24ft) and could not get the unit to connect to my Nest mesh WiFi system. I had to disable WPA3 to get the wall charger to connect. Software version is 1.4.2-0 with no update available.
 

TBrownTX

Member
Dec 25, 2020
881
1,026
Dallas, TX
Hi @TBrownTX ,

I checked my Eero Pro system and on the "Discover" page
there is a switch to turn "On" WPA3 support...

Check it out...

Shawn

I should have worded my post more clearly. I had to turn WPA3 *off* to get the wall connector to connect. This was back in December, I've not tried to re-enable since. Is yours now working?

Tim
 

Prairie

Model x on order for January 2022
Apr 19, 2021
24
12
Nebraska
I also cannot commission my gen3 wall charger. I have WPA2. Everything proceeds until I try to get to the website http://192.168.92.1 Which never responds ( server times out) during multiple tries at all hours day and night over past two months. No indication that a car is necessary and I want charger working before I drive in after picking up vehicle. I am 125 miles from nearest supercharger. What gives???
 

with_raiden

Member
Apr 11, 2021
220
178
NYC
I also cannot commission my gen3 wall charger. I have WPA2. Everything proceeds until I try to get to the website http://192.168.92.1 Which never responds ( server times out) during multiple tries at all hours day and night over past two months. No indication that a car is necessary and I want charger working before I drive in after picking up vehicle. I am 125 miles from nearest supercharger. What gives???
Can you post a video or photos of what you're trying to do?
 
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Reactions: Ramphex

Ramphex

Active Member (Beta)
Jun 9, 2021
1,115
3,357
Tampa Bay Area
I also cannot commission my gen3 wall charger. I have WPA2. Everything proceeds until I try to get to the website http://192.168.92.1 Which never responds ( server times out) during multiple tries at all hours day and night over past two months. No indication that a car is necessary and I want charger working before I drive in after picking up vehicle. I am 125 miles from nearest supercharger. What gives???
Are you sure it’s WPA2 and not mixed mode of WPA2/WPA3? Because mixed doesn’t work either. It has to legit be the legacy WPA2 only
 

sagigeva

New Member
Oct 24, 2021
1
2
Clermont FL
Is anyone else's Gen 3 Wall Charger failing to connect to any network that's WPA2/WPA3 or just WPA3? The manual states that it supports it, but in real world testing, it does not. The charger ONLY connects to WiFi when I set the network to WPA2 only.

Wall charger is on firmware 1.4.2-0 and refuses to update to 1.4.4. Does WPA2/WPA3 work on 1.4.4?

Screen shot from the manual:
View attachment 696268
Have the same issue. Had to turn off WPA3 on Eero to allow it to connect.
 

Prairie

Model x on order for January 2022
Apr 19, 2021
24
12
Nebraska
Can you post a video or photos of what you're trying to do?
Will try. Traveling now. Commissioned charger at second home , with different WiFi modem and supplier, with little difficulty. But that’s the home within 4 miles of supercharger. The problem one is in the middle of nowhere And I absolutely must have.
 

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