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Gen 3 Wall Charger WPA2/WPA3 compatibility Issue

Twiglett

Single pedal driver
Oct 3, 2014
3,233
3,472
Austin
one thing maybe worth trying, I've seen it fix other IOT type devices.
Looks like it needs 2.4G instead of 5G
Make sure your wifi is only running 2.4G, most newer wifi routers will enable 2.4/5 in "seamless" mode so it presents a single network.
Disable the 5G while you're trying to get the charger connected. Once its connected you should be able to re-enable the 5G again.

At home I ended up creating a network just for IOT devices and made it 2.4G only, made it much easier.
 

Prairie

Model x on order for January 2022
Apr 19, 2021
53
49
Nebraska
That IP will only work while you're connected to the Wall Connector's built-in WiFi network that it broadcasts, it won't work while you're connected to your home WiFi. The build-in network is the one that you need to be connected to to commission it. You don't need to have it successfully connected to your home WiFi in order to get charging to work, you just need to connect to the Wall Connector's built-in WiFi, visit http://192.168.92.1, and select your correct region/amperage. Then you can use it to charge.

Have you power cycled the wall connector (turn the breaker off for 30 seconds or so and then re-energize it)? That should put it back to "out-of-box" mode and it should broadcast the built in WiFi again (if I recall correctly it stops after a handful of minutes). Maybe that's why you're not getting to the commissioning page.
Finally got it commissioned. Must enter codes with ALL CAPS, apparently. Now I hope it works when I use it for first time arriving home with 10% charge miles from nowhere.
 
Just installed a Wall Connector for my upcoming Plaid X. I have a Unifi network and had to create a separate SSID that uses only WPA2 because WPA2/WPA3 transition doesn't work for it. Its weird because on WPA2, I set PMF to optional just like transition mode as well as Group Key Interval - it just doesn't like transition mode. It muse be SAE Sync time or anti-clogging since that is now the only difference.

What's more frustrating is that many older wpa2 devices work perfectly fine with transition mode. I have 70 wifi enabled devices on my network with several older 2.4ghz devices and this is the only device that won't accept transition mode.
 
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Ramphex

Active Member (Beta)
Jun 9, 2021
1,459
3,924
Tampa Bay Area
Just installed a Wall Connector for my upcoming Plaid X. I have a Unifi network and had to create a separate SSID that uses only WPA2 because WPA2/WPA3 transition doesn't work for it. Its weird because on WPA2, I set PMF to optional just like transition mode as well as Group Key Interval - it just doesn't like transition mode. It muse be SAE Sync time or anti-clogging since that is now the only difference.

What's more frustrating is that many older wpa2 devices work perfectly fine with transition mode. I have 70 wifi enabled devices on my network with several older 2.4ghz devices and this is the only device that won't accept transition mode.
My network setup is Ubiquiti stuff as well. Even with the latest firmware update there’s still no support for WPA2/3. Has to be WPA2 only.
 
I have a UniFi network as well and my 24’ wall connector with 21.36.5 only connects to my network with WPA2, not WPA2/3. Of 80+ devices, my two gen 3 wall connectors are the only ones having connectivity issues. Interestingly 21.36.5 is not available for download yet. My 8.5’ gen 3 connector runs 21.36.4.
 

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