Tesla Motors Club
My Gen2 wall connector recently failed, and Tesla will not repair it, since it is (slightly) more than 4 years old, and the warranty is 4 years. However, they won't even repair it if I pay. Nor can I replace it, as it has been superseded by the gen3 wall connector, which charges only to 48A, not 80A.
I am quite unhappy, since I purchased a dual charger (80A) Tesla Model S, and I have an extended warranty on it. There is no way to use (much of) the dual charger. I feel like Tesla stranded me and is not supporting my vehicle. I understand that Tesla wants to move on, but real car companies support their products for more than 4 years.
I am quite unhappy, since I purchased a dual charger (80A) Tesla Model S, and I have an extended warranty on it. There is no way to use (much of) the dual charger. I feel like Tesla stranded me and is not supporting my vehicle. I understand that Tesla wants to move on, but real car companies support their products for more than 4 years.