Hi,
I just got my Gen3 Wall Connected installed by Tesla Certified Electricians, and it has the problem like the following:
Installation day:
Anyone counts the same issue?
Thanks,
Rex
I just got my Gen3 Wall Connected installed by Tesla Certified Electricians, and it has the problem like the following:
Installation day:
- After he finished the installation, he asked me to try the charge for Tesla, it started charge successfully (With 50A breaker, the Wall Connected is configured at max 40A).
- After charged around 30 minutes, I got a message from Tesla APP saying the Tesla stopped charge. I checked the breaker OK, Wall Connector shows top LED green solid -- Which is standby mode according to the manual.
- I tried unplugged the charge port and plugged in, still no charge. I also tried turned OFF the breaker then turn it back ON, then plug in the charge port, still no charge. Wall Connector shows LED green solid.
- Then I called back the electrician, and he checked the breaker voltage (~240V), also checked the voltage connected to Wall Connector also ~240V. Then he log into Wall Connector through WIFI(http://192.168.92.1), everything looks normal, see the picture attached.
- I have another mobile connector which I always use before, I plugged in with mobile connector, Tesla starts to charge ==> Vehicle is good.
- Then try back to the Wall Connector, still not charge: Wall Connector shows LED green solid.
- The original Access Control is configured at All Vehicle, I logged into the Wall Connector, and changed to only my Tesla with My Tesla VIN entered.
- Before I contact Tesla, I think let me try again, I plugged in the charging port, Tesla starts to charge with 40A.
- After 10 minutes, I received a message from Tesla APP saying the Tesla stopped charge. It starts become the same as the "Installation day" as described above.
Anyone counts the same issue?
Thanks,
Rex