I've had mine installed for about a month. It has never recognized the Tesla charger, even enough to separate it out as an "Unknown Device". It's figured out the furnace. It identified the heat pump as an unknown device, I told it what it was but after a while it seems to have forgotten. I've never see it identifying light bulbs, not even the ones in the fridge.
I installed the solar panel probes. It took a while to get the software to configure itself for them. Two potential problems there -- 1) my cell phone might have been dropping off the WiFi connection in the back yard when standing in front of the breaker box; 2) you have to cycle the inverter in and out of circuit during the setup, my inverter takes five minutes to come back on line, it was timing out the initialization.
Their tech support feedback is good -- I've had a few dialogs with them about installation and device recognition issues. It still doesn't recognize more than about 30% of the things I care about: TVs, computers, chargers, printers, ...
I installed the solar panel probes. It took a while to get the software to configure itself for them. Two potential problems there -- 1) my cell phone might have been dropping off the WiFi connection in the back yard when standing in front of the breaker box; 2) you have to cycle the inverter in and out of circuit during the setup, my inverter takes five minutes to come back on line, it was timing out the initialization.
Their tech support feedback is good -- I've had a few dialogs with them about installation and device recognition issues. It still doesn't recognize more than about 30% of the things I care about: TVs, computers, chargers, printers, ...