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Getting refund for roadster reservation

Discussion in 'Roadster 2020+' started by tomstation, May 2, 2018.

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  1. tomstation

    tomstation New Member

    Joined:
    Aug 9, 2014
    Messages:
    1
    Location:
    san diego
    Hi,

    Want to hear other's experience with getting roadster refubd. About three weeks ago I called and asked for my refund($50k: $5k through credit card, $45k through bank wiring), the person on the phone was very helpful. I got my $5k credit card refund within 2 days, but so far I still haven't gotten my remaining $45k through wiring after providing all the relevant informations to the refund team. The most frustrating part is I sent them several requests for confirmation, not one siNgle reply. As a long time Tesla supporter, I put down my first model S deposit in 2010 before model S gone into production. Never imagine they would drag their feet with refunding my money.
     
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  2. scottm

    scottm Version 9 software sufferer

    Joined:
    Jun 13, 2014
    Messages:
    3,070
    Location:
    Canada
    Apparently Tesla burned through your unrefunded deposit amount in seven minutes... these roadsters are goin' fast already!!
     
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  3. croman

    croman Active Member

    Joined:
    Nov 21, 2016
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    4,573
    Location:
    Chicago, IL
    For my model 3 it took 3 weeks to get a paper check.
     
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  4. Johan Patfoort

    Joined:
    Jan 3, 2018
    Messages:
    6
    Location:
    Balen
    Koop een Tesla
    Het is een money maker!
    Ik rijd al 3 jaar met model S
     
    • Informative x 1
  5. Nicklittlejohn

    Nicklittlejohn New Member

    Joined:
    Oct 29, 2014
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    3
    Location:
    Santa Cruz
    I bet some people are trolling and pretending to want refunds to try to harm TSLA stock value. That's sad.
     
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  6. ACA Man

    ACA Man Member

    Joined:
    Jul 19, 2017
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    710
    Location:
    Rancho Cucamonga
    Do you know that for a fact?
     
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  7. Only

    Only Member

    Joined:
    May 14, 2018
    Messages:
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    Location:
    San Diego
    New Member
    Post count = 1
    Joined Aug 2014

    Sleeper troll detected.
     
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  8. Brock42

    Brock42 New Member

    Joined:
    Jul 31, 2018
    Messages:
    2
    Location:
    Thailand
    Here's my refund story. A while after placing the deposit I retired and moved overseas, so on 6/30 I requested a refund. They were slow to respond, but on 7/17 I received a reply and went back and forth with a few emails to verify some details. I received a check dated 7/23 for $5000, and the $45000 wire to my bank on 7/27. All told, under 30 days to receive the full refund.
     
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  9. SanDiegoGuy

    SanDiegoGuy Member

    Joined:
    Apr 21, 2018
    Messages:
    53
    Location:
    USA
    So you moved to Thailand and live there now? I wonder how long you will you have to wait for your Roadster to be delivered to Thailand. I guess it would take a very long time. But driving a Roaster 2020 in Thailand would be cool.
     
    • Like x 3
  10. Brock42

    Brock42 New Member

    Joined:
    Jul 31, 2018
    Messages:
    2
    Location:
    Thailand
    Yup, great place to retire. When Tesla produces a right-hand-drive Roadster delivered in Thailand I'll be first in line.
     
    • Like x 3
  11. Dalesp

    Dalesp Member

    Joined:
    Aug 2, 2016
    Messages:
    16
    Location:
    Spotsylvania
    I requested a refund, but via wire transfer back in my account.. the same way I paid the deposit. I was advised to submit void check, and within 20 days the refund should be completed. My Faith is lost in Tesla and definitely in Elon. Probably will sell my model S too.
     
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  12. Lasairfion

    Lasairfion Member

    Joined:
    Jul 24, 2018
    Messages:
    475
    Location:
    UK
    I don't see what Elon has to do with how you like the car?

    I mean, I have a VAG group car and yet despite dieselgate causing VW's chief Martin Winterkorn to resign and Audi's chief, Rupert Stadler, and Porsche's powertrain chief, Jörg Kerner, being arrested, and Skoda's management trying to take bribes in Africa and then banning the sale of their cars through local distributors when they got reported by them for it....

    It wouldn't put me off buying another car from any of those brands, or induce me to sell my current one before I intend to replace it.
     
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  13. Doko

    Doko Member

    Joined:
    Mar 2, 2018
    Messages:
    10
    Location:
    CA
    At what point will those of you who have reservations decide to pull the plug? I'm as big of a supporter as most here and I'm not yet worried about the thought of losing my $50K deposit...on paper I've lost a few Roadsters today alone. But at what point will you consider the risk of losing your deposit cause you to act?
     
  14. bobinfla

    bobinfla S-Vin 4086 Rdstr-Vin 0019

    Joined:
    Jul 9, 2012
    Messages:
    353
    Location:
    Land O'Lakes
    Not even remotely on the horizon. I lost more than 4 Roadsters on paper today, so looking forward to the day when I have a real one to replace those . That will be a fantastic day to counterbalance some of these really bad ones.
     
    • Like x 2
  15. Kgorilla37

    Kgorilla37 Member

    Joined:
    May 6, 2018
    Messages:
    45
    Location:
    Athens GA
    The waiting is hard. But in a year or so, there should be some new developments and then it will become exciting again.
     
  16. Chartered321

    Chartered321 Member

    Joined:
    Oct 6, 2016
    Messages:
    74
    Location:
    London
    I've just contacted Tesla in order to get a refund of my Roadster signature edition, my aim is to invest the proceeds in the stock before earnings. My aim was only to support Elon and the Company through this bumpy road. I hope I'll get the money before October ends and in case I'm successful I won't hesitate in reserving again the roadster 2.0. I'll keep you updated with this experience on here. My first email to Tesla is dated October the 8th.
     
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  17. bstronger

    bstronger Member

    Joined:
    Feb 3, 2010
    Messages:
    23
    I was told My roadster deposit was ‘approved’ and that I would have it by 9/20 but Not back yet. I have had to defer a Model 3 delivery as my 4 year old S to trade has been at the Watertown MA repair center for a Month. All in all very disappointing.
     
  18. Chartered321

    Chartered321 Member

    Joined:
    Oct 6, 2016
    Messages:
    74
    Location:
    London
    I've got the money few minutes ago.. so it took 5 full working days. I'm ready to add some shares to my position!!
     
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  19. bstronger

    bstronger Member

    Joined:
    Feb 3, 2010
    Messages:
    23
    I deposited in June and cancelled in August. No refund yet. Tesla has made 3 unkept promises
    To return $45k of my $50k deposit by wire transfer. I am going to have to take
    Them to court in Connecticut to get any attention to the dysfunction in the Tesla Finance
    Dept. RB Strong
     
  20. neroden

    neroden Model S Owner and Frustrated Tesla Fan

    Joined:
    Apr 25, 2011
    Messages:
    14,676
    Location:
    Ithaca, NY, USA
    Tesla is sufficiently disorganized that they have messed up on very serious things. You are unfortunately right that taking them to court may be the only way to get them to *notice* how messed up their internal processes are. Be assured that they intend to do the right thing, but you still may have to file a lawsuit to get them to do it just because of sheer chaotic disorganization.

    I have found that Tesla is more efficient at issuing refunds by paper check, so maybe you should just get that done.
     

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