Getting used purchase added to Tesla acct

[Buschik]

Don't know if this is a spot for it, because I'm typically wrong where to post I purchased a used 2015 70D on Saturday, the 20th... Tried to add the car's VIN to my app, and it said, "can take up to 72 hours to get listed".... I understand it's typically business days, so a few more, I'm not that impatient. But I'm checking, in reality, how long did it take others to get added to their account with a used purchase?

I was also unsure as to free supercharge status, so I went to our local spot and surprisingly, it just connected and began charging, although at a low rate, because it was already at 80% How likely is it that free supercharge will get stripped off when my car is added?

Thanks..

Paula

 

[Ostrichsak]

Don't know if this is a spot for it, because I'm typically wrong where to post I purchased a used 2015 70D on Saturday, the 20th... Tried to add the car's VIN to my app, and it said, "can take up to 72 hours to get listed".... I understand it's typically business days, so a few more, I'm not that impatient. But I'm checking, in reality, how long did it take others to get added to their account with a used purchase?

I was also unsure as to free supercharge status, so I went to our local spot and surprisingly, it just connected and began charging, although at a low rate, because it was already at 80% How likely is it that free supercharge will get stripped off when my car is added?

Thanks..

Paula

Just did one a month or so ago and it took a week from the "could take up to 72-hours" message.

 

[Buschik]

Ok, I got the “Your car has been added to your account” email, it I’m unable to actually see it in the app, says “you have no vehicles listed.. “ something like that .. now wondering if it’s a day or two, or twelve to actually show up in the acct, either app, or website .. guess it’s a bit more waiting ..

 

[Buschik]

Maybe I have to chk after midnight, like it does a reset .. backup .. something ..

 

[Ostrichsak]

Ok, I got the “Your car has been added to your account” email, it I’m unable to actually see it in the app, says “you have no vehicles listed.. “ something like that .. now wondering if it’s a day or two, or twelve to actually show up in the acct, either app, or website .. guess it’s a bit more waiting ..

Log out of the app, close it then reopen & login again. It should be there.