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Glow on the gauge cluster

m2140

Member
Sep 1, 2015
156
62
Menifee, CA
I got this glow on the gauge cluster last night after charging. Its now cleared but has anyone else seen this before?

Conditions:
The car was in the middle of charging. I disconnected the plug and went to hop in an noticed that the gauge cluster was dark. Initially hitting the brake did nothing. But after a couple of attempts I was able to hit the brake and put the car in Reverse. Once in reverse the display turned on as you see in the pictures and stayed that way till I parked the car and left it alone for 20 minutes. I attempted to reboot the display but it would not reboot or respond to the steering wheel reboot sequence. I could change displays on the left and right side but I would not get it to reboot.

Upon returning to the car 20 minutes later it had the glow but not as bright. It was not till letting the car sit another 20 minutes that it finally went back to normal.

Anyone seen this before? What is the cause?

IMG_1128.JPG
 

tom66

Member
Dec 17, 2013
625
28
United Kingdom
This can occur when LCD panels are very cold, but it looks like the exterior temperature is reasonably high. Usually it occurs below 10C on TN-type panels.
I can't think of any software feature that might cause this.
 

bmah

Moderator, Model S/X, California Forums
Mar 17, 2015
3,945
7,103
Lafayette, CA, USA
I got this glow on the gauge cluster last night after charging. Its now cleared but has anyone else seen this before?

Conditions:
The car was in the middle of charging. I disconnected the plug and went to hop in an noticed that the gauge cluster was dark. Initially hitting the brake did nothing. But after a couple of attempts I was able to hit the brake and put the car in Reverse. Once in reverse the display turned on as you see in the pictures and stayed that way till I parked the car and left it alone for 20 minutes. I attempted to reboot the display but it would not reboot or respond to the steering wheel reboot sequence. I could change displays on the left and right side but I would not get it to reboot.

Upon returning to the car 20 minutes later it had the glow but not as bright. It was not till letting the car sit another 20 minutes that it finally went back to normal.

Anyone seen this before? What is the cause?
/QUOTE]

I saw something like this once...I remember it was the day after the initial autopilot roll-out (I was running the first AP software release). We took the car to go out to dinner...when we came back to the parked (not charging) car, I sat down in the driver's seat and hit the brake pedal, and the IC looked roughly like what's in your screenshot. The "solution" was to reboot the IC, after which everything seemed to be normal, and we drove home without further incident. My assumption was that this was a software bug...haven't seen anything like it before or since.
 

brianman

Burrito Founder
Nov 10, 2011
17,533
2,997
I saw this on Mercury (P85D) in mid-December after my first viewing of SW7. I presumed it wasn't correlated to the viewing.
 

DDotJ

Member
Feb 28, 2013
753
1,227
California
It happened to my car as well. It eventually went away after I came back an hour later. It was raining outside but not that cold, no idea what caused it and it never came back.
 

DDotJ

Member
Feb 28, 2013
753
1,227
California
bmah is correct. Someone else posted about this same issue and it was determined to be a software problem. Reboot.
curiously enough, a reboot didn't fix the issue. Rebooted both the instrument cluster and the center console display and no dice. I guess I had to do a hard reset and turn off the car completely from the settings menu. Maybe that might have worked.
 

m2140

Member
Sep 1, 2015
156
62
Menifee, CA
Same here. At first the car did not respond to the cluster reboot. When I did get the reboot to work the flow was still present. It was not till the car went to sleep twice before it was completely clear
 

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