Going around in circles with Tesla!

[Harv3y]

So after having a conversation with Tesla, they’ve told us that our car was booked on to GLOVIS CAPTAIN but was then left off the ship and de-allocated. Now sat in California awaiting a boat, arriving in late April/May supposedly. So after following GLOVIS CAPTAIN, I am now left not knowing what or who to follow and what to believe! Gutted is an understatement.

We have had a VIN for nearly a month, and now it’s a waiting game all over again.

Hoping nobody else awaiting a GLOVIS CAPTAIN delivery has this issue! It sounds as if it was overbooked.

 

[Rooster6655]

So after having a conversation with Tesla, they’ve told us that our car was booked on to GLOVIS CAPTAIN but was then left off the ship and de-allocated. Now sat in California awaiting a boat, arriving in late April/May supposedly. So after following GLOVIS CAPTAIN, I am now left not knowing what or who to follow and what to believe! Gutted is an understatement. We have had a VIN for nearly a month, and now it’s a waiting game all over again.

I wouldn't take the VIN allocations too seriously until you have a confirmed delivery date.

 

[Harv3y]

I would keep waiting until you have a firm delivery date just forget about the ships

Yes that’s the plan

 

[94jdh]

So after having a conversation with Tesla, they’ve told us that our car was booked on to GLOVIS CAPTAIN but was then left off the ship and de-allocated. Now sat in California awaiting a boat, arriving in late April/May supposedly. So after following GLOVIS CAPTAIN, I am now left not knowing what or who to follow and what to believe! Gutted is an understatement. We have had a VIN for nearly a month, and now it’s a waiting game all over again.

If that is the case, it's pretty piss poor communication, but also like you said you have been told it's on GLOVIS CAPTAIN.
Just take a break for the weekend from following this forum and start a afresh on Monday, hopefully with better news.

 

[Harv3y]

If that is the case, it's pretty piss poor communication, but also like you said you have been told it's on GLOVIS CAPTAIN.
Just take a break for the weekend from following this forum and start a afresh on Monday, hopefully with better news.

Yes it’s shocking communication! Not expecting better news for a while unfortunately, but at least I can stalk some ships and not get my hopes up of our car being on there!

 

[freekie]

Yes it’s shocking communication! Not expecting better news for a while unfortunately, but at least I can stalk some ships and not get my hopes up of our car being on there!

I wouldn’t worry about it at this stage either. I stalked the wrong ship but still got my car in a timely manner!

 

[Harv3y]

I wouldn’t worry about it at this stage either. I stalked the wrong ship but still got my car in a timely manner!

Good! According to @Mr Miserable, the next ships aren’t in until June I believe, so that’ll be when it’s likely to arrive.

 

[Smog]

I’ve been told mine is on the CAPTAIN, and I’ve then been told I have been booked in for a collection over the phone on March 26th.

On the order, they only have the lease company details. I’ve not had any correspondence from Tesla. I’m expecting a similar situation to yourself to be honest.

 

[Harv3y]

I’ve been told mine is on the CAPTAIN, and I’ve then been told I have been booked in for a collection over the phone on March 26th.

On the order, they only have the lease company details. I’ve not had any correspondence from Tesla. I’m expecting a similar situation to yourself to be honest.

They’re not very good with communication unfortunately! Good luck and hopefully it works out for you.

 

[stonecoldrmw]

So after having a conversation with Tesla, they’ve told us that our car was booked on to GLOVIS CAPTAIN but was then left off the ship and de-allocated. Now sat in California awaiting a boat, arriving in late April/May supposedly. So after following GLOVIS CAPTAIN, I am now left not knowing what or who to follow and what to believe! Gutted is an understatement.

We have had a VIN for nearly a month, and now it’s a waiting game all over again.

Hoping nobody else awaiting a GLOVIS CAPTAIN delivery has this issue! It sounds as if it was overbooked.

Maybe they will reallocate you a different VIN?? Here's hoping

 

[Harv3y]

Maybe they will reallocate you a different VIN?? Here's hoping

We asked if there were any we could change to and they said there were none left that hadn’t already been allocated and that matched our order, so seems unlikely unfortunately.

 

[stonecoldrmw]

We asked if there were any we could change to and they said there were none left that hadn’t already been allocated and that matched our order, so seems unlikely unfortunately.

Garbage, sorry to hear that dude

 

[Mr Miserable]

Hmmm. Something not right here.
Don't give up hope.
There are always quite a few cancellations as soon as delivery is notified and so all is not lost.
Personally I would call in to a showroom and have a face to face with a Tesla bod to try and get to the bottom of what has happened and try to ensure that if it's true that my name is top of the list for a VIN reallocation.
Otherwise, you will be waiting until June, at the earliest.

 

[Harv3y]

Hmmm. Something not right here.
Don't give up hope.
There are always quite a few cancellations as soon as delivery is notified and so all is not lost.
Personally I would call in to a showroom and have a face to face with a Tesla bod to try and get to the bottom of what has happened and try to ensure that if it's true that my name is top of the list for a VIN reallocation.
Otherwise, you will be waiting until June, at the earliest.

Yes good plan, we’ll look in to doing that soon!

 

[asherwood]

Can I ask, do you still have a hidden vin in your account?

 

[Godsense]

Fair few cars dropped into inventory earlier too

 

[Harv3y]

Can I ask, do you still have a hidden vin in your account?

Yes we do, nothing has changed there.

 

[Harv3y]

Fair few cars dropped into inventory earlier too

Unfortunately none of them match our spec!