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Google Maps not loading

Discussion in 'Model S: User Interface' started by rpo, Dec 26, 2015.

  1. rpo

    rpo Member

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    Location:
    Washington
    The subject says it all. None of the tiles will load for the past two days while on LTE or WiFi. Navigation works fine, and that results in the blue line but nothing else. I've reset both screens multiple times. Any other suggestions?

    Oh, and Slacker is working without issue as well.
     
  2. mochouinard

    mochouinard Member

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    Location:
    Montréal, Quebec, Canada
    I also had this issue this week, and probably before that. At some point it resolved itself. I'm tired to reports these maps issues to Tesla so I just live with them !
     
  3. RichardL

    RichardL Member

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    San Carlos, California
    I was just having the same issue - not using nav, but the map tiles were not loading. Very strong 3G area.
     
  4. Merrill

    Merrill Active Member

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    Sonoma, California
    I have been having that problem for the last couple of weeks and today drove 100 miles and had nothing or a couple of squares the whole time. Rebooted twice and nothing all this with 3 to 5 bars 3G.
     
  5. disillusioned

    disillusioned Member

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    Phoenix, AZ
    I had this issue earlier today and tried resetting which didn't help, but when I came back from brunch, it looked like it was working again. Guessing there was something on the server/API key side of things.
     
  6. ken830

    ken830 Model S (Res#P12,447)

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    Mine was having problems yesterday, but a reset helped. This morning, another reset helped. But now, it's completely dead. Many resets and nothing. Wifi and 3G makes no difference.
     
  7. rpo

    rpo Member

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    I just called Tesla. They said AT&T is having network issues and are working on the issue.
     
  8. ehl1

    ehl1 New Member

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    Location:
    Hillsborough, CA
    Has not been working all day for me...never had this issue before. Tesla message boards also have a thread on this
     
  9. ken830

    ken830 Model S (Res#P12,447)

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    Can't be. Web pages load. And it does not work on WiFi either.
     
  10. rpo

    rpo Member

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    It could be a DNS issue getting from AT&T to Google's servers. I've had this exact same thing happen on my phone years ago.
     
  11. omarsultan

    omarsultan Active Member

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    Having the same issue of the last day with both the satellite view and the traffic data--my Apple Music Radio has also been acting up, so assumed something on AT&T's end.
     
  12. bhuwan

    bhuwan Active Member

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    Same issue here
     
  13. Chasedrgc1223

    Chasedrgc1223 Nearly Insane

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    NJ
    Noticed it on the ride home and didn't think anything of it. Good to hear others are having the issue too.
     
  14. ken830

    ken830 Model S (Res#P12,447)

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    Just talked to Tesla and they said there is an issue with Google and the ETA for a fix is before 7 am tomorrow morning.
     
  15. blackscraper

    blackscraper Member

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    Location:
    Richmond Hill Ontario
    I came from Canada and am taking a vacation in orlando fl. today, I am hit with the same issue too. It was working previously. hope it can be resolved asap
     
  16. Brass Guy

    Brass Guy Member

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    Stoughton, MA
    Tiles not loading in the map app, but Google's maps loads in the browser. Can't be an ATT/Google issue.
    I'm crossing my fingers for ken380's report of a fix by morning.
     
  17. cantdecide

    cantdecide Member

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    The Tesla app is probably using a really old api that was shut off or similar... Or perhaps they hit volume limits with more teslas on the road...
     
  18. andrewket

    andrewket 2014 S P85DL, 2016 X P90DL (soon 100)

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    Add me to the list of people having this issue.
     
  19. Matt_D

    Matt_D Model S P90D, Sig X

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    Location:
    San Jose, CA
    +1.

    Seems like it has been reported, so hopefully will be addressed tomorrow AM.
     
  20. scottm

    scottm Active Member

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    #20 scottm, Dec 26, 2015
    Last edited: Dec 26, 2015
    Hit me too, In Canada. .. so it's not an AT&T issue.. we don't use them here.

    I fell back on using browser with PlugShare site up... crude navigation that at least showed routes, when the nav was down.

    And of course this has to happen when I'm pushing the range limits in -18C weather, and one wrong turn or missed exit could mean hitting 0% battery ... and a very cold family reassessing the choice of having gone electric for this Christmas holiday getaway.
     

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