Got my 75D

[HumbertoR]

so guys as you know I was expecting my vehicle on november but then got delayed to december because of some issues at the factory.

Short intro to my story, I custom ordered my tesla on september 20 and It was built october 12 just days before the "new" auto pilot feauture, thought they would have told me to cancel the order and get the new one but nothing.

So first disapointment, then the day of delivery arrived and got a call 2 hours before from the delivery girl saying that it had to be delayed 2 hours, i said ok but my gut was telling me something is wrong.

Got a call 30 minutes before me going to tesla and they said that the vehicle had two rock chips on the door and the black rocker under the falcon door was a bit damaged. Two options the first being leaving the car to be fixed for another month or pick up the car sechedule the appointment and that.

I just went for option two and delivery and everyrhing was ok, i dis not checke for any other details other than the rock chips but when i got home I noticed some horrible misalignments on the hood, falcon doors and rear window chrome bezels.

I am now dissapointes x2 even though i love the vehicle its been two things that took away my happiness and now i am here sending emails to report the alignment issues but have not got any answers. The woman who was in charge of my delivery is out for a week and i have not gotten a response yet.

So thats my situation as of now. I will upload pics

 

[K-MTG]

They shouldn't have these issues, been a year

 

[BeardedBro]

@HumbertoR

Really sorry to hear about this. I'll be picking my X up end of this month, and your post causes great concern.

For what it's worth, I would have done the same as you- made the appointment and taken the X home for me and my family to enjoy.

I'd like to pose a question for those seniors on the forum who may be better versed in legalese and policy than I- what options does one truly have when confronted with this situation?

Has anyone been in a similar situation and decided not to accept the new car, completely walking away from the transaction and willfully giving up their deposit due to loss of faith in Tesla?

 

[HumbertoR]

Part 1

 

[HumbertoR]

Part 2

 

[K-MTG]

I am sure some of the early owners would still envy your X. Yours is perhaps flawless in comparison.

 

[HumbertoR]

Part 3

 

[bushburner]

mines was delivered dec 6 and i have the same misalignment issue as yours. It's sad that i kind of expected it. and for the hood, you can adjust the rubber piece under the hood and it should align better. Overall I'm happy with the car.

 

[Stealth MD]

Part 3

Is your X a custom color?

 

[outie]

Pretty much the same alignment issues as my September production like door handle and FWD chrome trim. Build quality aside you will enjoy the car.

 

[NikeWings]

My S had chrome alignment issues which were fixed within minutes by the SvC. I expect my X will too next month. Oh well.
Its cosmetic, don't let it spoil your fun. You've got a beauty there, very nice! Congrats.

 

[cmd_keen]

Part 3

Same here, looks similar to our X... note that it has taken over a month to get a piece of trim/gasket that goes along the window of the falcon wing doors replaced.

 

[bushburner]

My S had chrome alignment issues which were fixed within minutes by the SvC. I expect my X will too next month. Oh well.
Its cosmetic, don't let it spoil your fun. You've got a beauty there, very nice! Congrats.

What did they do to fix the chrome trims? Replace them?

 

[HumbertoR]

Btw how does auto high beam work? I have seen it on a friends car but it never happens on mine.

 

[travwill]

Wow, stinks to see your pics and hear initial story. I took delivery of ours, #8139, and had to wait a week for the rear hatch to be disassembled and rebuilt to fix an alignment issue there that was major, and I'd say we have some very minor ones that you can typically see around the door handles, and the passenger side has a larger FWD gap. Those are about it, but they are less that what you have in a few spots. Our was also delivered with a completely loose rocking driver's seat that squeaked and moved 1/2" almost, cracked plastic trim under seats, and it still has an odd driver door grinding noise (subtle) along with a hatch slight popping noise like it struggles. All that and the car is still wonderful, or even great overall to own.

Having said all that, it is painful to see Tesla delivering these issues still after all the QA at factor and QA at SCs. The S seems solid now and X still appears like an afterthought design with a production process that just can't be perfected down to a perfect fit across the car. The car feels solid/stable/heavy even, but its cosmetic shell is a beautiful one that people admire, but pretty misaligned everywhere...

 

[habanero69]

Part 3

How that car made it through ANY QC is beyond comprehension. My S had one door/chrome alignment problem that they were able to mostly fix. Not perfect, but I said close enough as I didn't want them to make it worse or mess the paint. I also had to have the left taillight assembly fully replaced and right assembly reconnected right out of the gate. You mean they send cars out without even checking the lights? Hard to comprehend...

 

[ahtlys]

I have been living with the assumption my X has been stuck in production because it failed inspection... but this kind of thing makes me think there is no inspection. I mean, if this passed and mine failed, my doors must have fallen off when it reached lines end.

 

[outie]

How that car made it through ANY QC is beyond comprehension. My S had one door/chrome alignment problem that they were able to mostly fix. Not perfect, but I said close enough as I didn't want them to make it worse or mess the paint. I also had to have the left taillight assembly fully replaced and right assembly reconnected right out of the gate. You mean they send cars out without even checking the lights? Hard to comprehend...

I don't really think they have QC. As mentioned if there was there wouldn't be any car delivered like it is now. Their QC is probably just the delivery center doing a visual inspection (similar to a lease return walk through I suppose). That's why most of the time the car is already at the delivery center and they want you to pick it up and deal it with later.

 

[Hitman007]

Obviously the factory has no QC. It is clear they are depending on the SC to clean up the mess and make the final adjustments before delivery. I guess those with good SC shops are getting much better cars. My X had no issues and everything was perfectly aligned when I took delivery. My SC was awesome! However when they start rolling off mass quantities of the Model 3 the public will not tolerate that kind of nonsense from the factory and the SC shops will be overwhelmed. This will create a stigma that Teslas are junk and then bye bye Tesla motors. This happened with AMC back in the 80's. it will happen again if Telsa doesn't take action..

 

[vandacca]

Obviously the factory has no QC. It is clear they are depending on the SC to clean up the mess and make the final adjustments before delivery. I guess those with good SC shops are getting much better cars. My X had no issues and everything was perfectly aligned when I took delivery. My SC was awesome! However when they start rolling off mass quantities of the Model 3 the public will not tolerate that kind of nonsense from the factory and the SC shops will be overwhelmed. This will create a stigma that Teslas are junk and then bye bye Tesla motors. This happened with AMC back in the 80's. it will happen again if Telsa doesn't take action..

Not true. Rumor has it that Elon stores his sleeping bag at the end of the production line permanently now.