I got rear ended by a livery-plated Infiniti today while moving near 0mph with the (forward-facing) dashcam video to prove it. Rear bumper will need to be removed to determine the full extent of the damage. I have two major questions: 1. I've been calling the other driver's commercial insurance company and it's been a little concerning that I've been unable to speak to the person who is supposed to be responsible for commercial claims (at two locations, a branch and their corporate office downtown Chicago). I don't think that I should be making the claim on my own insurance and have to pay the deductible since I am so clearly not at fault. Has anyone else dealt with kinda shady insurance companies? How did you resolve the matter? 2. Has anyone been successful with accelerated depreciation and loss of use claims after traffic collisions which are clearly not their fault?