Tesla Motors Club
I was hit on Thanksgiving day. The at fault party rolled into me. Very minor damage. No injury. Tesla first estimate was to replace the rear bumper for $1.100.00. I drive a 2019 White M3 AWD - Currently 10k Miles. (Delivery 9/19)
The at fault party insurance is Infinity Insurance. The accident occurred in California my home state.
I've done most of the reading I could find on the forum and online. The insurance company has cut me a check for almost $500 and basically stopped responding to any of my emails at this point. I only want to communicate through email as I want written records of all conversations. Reason for this is because I feel the claims adjuster assigned to my case is an amateur. His initial excuse for lack of communications was office was closed during the holiday.
*I am able to choose any repair shop I want, the body shop will need to contact Infinity for any additional cost to repair.*
1. I have PPF (rear bumper apron) installed on the rear bumper. I have provided a quote to the insurance company and they have not given me an updates for nearly 2 weeks. Quoted $75 to re-install.
2. I wanted a car rental and emailed them to provide me a reservation. They also have not provided me any updates at this point. Since I have a second car at home, I think it is best to actual file a Loss of Use claim. Since they would only give me a standard car, while a Model 3 rental on Turo average is $144 (unlimited miles) before taxes and fees. I think I would get more money from filing a Loss of Use claim.
3. I want to file a Diminished Value claim because I am just annoyed by the fact that they simply don't give a damn about my experience and time. Since the damage is so minor, is it worth filing. I've read people having success in Florida and Texas, but in California I hear it's a completely different game.
If anyone has any experience with the above, hoping you guys can chime in. Thanks.
The at fault party insurance is Infinity Insurance. The accident occurred in California my home state.
I've done most of the reading I could find on the forum and online. The insurance company has cut me a check for almost $500 and basically stopped responding to any of my emails at this point. I only want to communicate through email as I want written records of all conversations. Reason for this is because I feel the claims adjuster assigned to my case is an amateur. His initial excuse for lack of communications was office was closed during the holiday.
*I am able to choose any repair shop I want, the body shop will need to contact Infinity for any additional cost to repair.*
1. I have PPF (rear bumper apron) installed on the rear bumper. I have provided a quote to the insurance company and they have not given me an updates for nearly 2 weeks. Quoted $75 to re-install.
2. I wanted a car rental and emailed them to provide me a reservation. They also have not provided me any updates at this point. Since I have a second car at home, I think it is best to actual file a Loss of Use claim. Since they would only give me a standard car, while a Model 3 rental on Turo average is $144 (unlimited miles) before taxes and fees. I think I would get more money from filing a Loss of Use claim.
3. I want to file a Diminished Value claim because I am just annoyed by the fact that they simply don't give a damn about my experience and time. Since the damage is so minor, is it worth filing. I've read people having success in Florida and Texas, but in California I hear it's a completely different game.
If anyone has any experience with the above, hoping you guys can chime in. Thanks.