Sitting here with no power, 4am Sunday morning. Btw, if you call Powerwall tech support at this time, you get a warm recorded greeting asking you to hold until a representative can help you. I held for ten minutes. Then a nice guy answered the phone who asked me if I was in a safe location. I said I was, and he asked me how he could help. When I told him I was trying to reach powerwall support he told me their phone rolls over to roadside support. Why Tesla can't afford a separate system I don't know, but I spent 10 minutes on hold for nothing.
Got two powerwalls installed at the end of May. This morning when the power went out my phone had a text saying my powerwalls were supplying power to my home because the power was out. But the text was not correct, as no power outlets or lights work. First world problems. Still, I paid a lot for those things and they aren't helping at all right now.
Will update this post so others can learn. Maybe its user error somehow. I have them set for time-base control, cost savings mode. But the reserve is set to 10% and I thought that still worked in the event of an outage. Maybe not.
Got two powerwalls installed at the end of May. This morning when the power went out my phone had a text saying my powerwalls were supplying power to my home because the power was out. But the text was not correct, as no power outlets or lights work. First world problems. Still, I paid a lot for those things and they aren't helping at all right now.
Will update this post so others can learn. Maybe its user error somehow. I have them set for time-base control, cost savings mode. But the reserve is set to 10% and I thought that still worked in the event of an outage. Maybe not.