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Great Experience thread

Discussion in 'Tesla Energy' started by LostWages, Jan 7, 2020.

  1. LostWages

    LostWages uv has cured me

    Joined:
    Apr 10, 2019
    Messages:
    48
    Location:
    Rand McNally
    I had a great Tesla Energy experience, just thought I'd pass it along. Sometimes forums are a good place to vent, sometimes a good place to get honest reviews, and sometimes lean negative.

    I put my deposit down in the first week of October 2019, at the same time called 3 additional solar providers for competitive quotes. I opted for a medium system for several reasons. The orientation of my house / roof wouldn't support too much more, and 'medium' was pretty close to break even vs. my last 12 months of electricity use.

    All the local providers / installers were very similar in terms of cost and schedule. Costs were ~35% higher than Tesla, and all were scheduling installations after March 2020.

    Tesla scheduled their install for the week of Thanksgiving. There was a small amount of confusion here, but overwhelmingly worked out in my favor. The forecast called for > 12 inches of snow on my install date, and I just assumed it was going to be postponed. The installers arrived 24 hours early (!) ahead of the storm, and completed outside work as the snow was falling.

    Communication was a little sparse between install / inspection / utility approval, but Tesla "just took care of it." Happy to say Everything has been on for > 2 weeks and no issues.
     
    • Like x 7
  2. TheTalkingMule

    TheTalkingMule Distributed Energy Enthusiast

    Joined:
    Oct 20, 2012
    Messages:
    6,080
    Location:
    Philadelphia, PA
    Splendid idea. Tesla certainly reads these forums, so it's good to tell them what they'd doing well.
    Sales cost. TSLA investors don't understand how much of an advantage Tesla Energy will have this summer by proactively ending door-to-door sales and shifting to this set online pricing. Expensive sales teams are so ingrained in the process literally everywhere else that they can only do one of two things:
    1) Rapidly lose share to Telsa.
    2) Match Tesla's pricing at a massive loss on each install.

    This was the experience I had with my local installer. The only thing I really needed to be involved with was when they inspected my breaker panel. Since my inverter is mounted outside I really didn't even need to be around(or be consulted) for any of the install.

    Hopefully Tesla realizes they good communication and service piled on top of their online ordering is the way to go. Get it right the first time by making sure everyone's on the same page and the customer has been heard.
     
  3. taronwalton1

    taronwalton1 Member

    Joined:
    Nov 11, 2019
    Messages:
    61
    Location:
    Sacramento, Ca
    Another great job done in Rancho Cordova, in Sacramento area. Added it to an Enphase IQ7+ 9KWatt system. Ordered from Tesla Sept 15, 2019, installed Nov18th, 2019, inspected a few days later.
     

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  4. JBen07

    JBen07 New Member

    Joined:
    Apr 22, 2020
    Messages:
    1
    Location:
    Upstate New York
    @LostWages I know I'm a few months late on your post here but how did your actual install cost compare to Tesla's online quote for the medium system?

    I am targeting solar install this year and planning something right around the size of the medium system. Unfortunately, I am just outside Tesla's solar service area (30 miles) but their prices are an average of 15% lower than anywhere else that has quoted so here's to hoping they come a bit further soon!

    I'm also considering adding 2 Powerwall's to my order and their online price gets even more advantageous than other powerwall installers, about 23% cheaper before incentives (~$41K vs $32k for comparable solar + 2 powerwall). Anyone with experience care to quote on their Powerwall costs vs online estimate?
     
  5. LostWages

    LostWages uv has cured me

    Joined:
    Apr 10, 2019
    Messages:
    48
    Location:
    Rand McNally
    My out-of-pocket cost was exactly the online quote.

    I did not get powerwalls, or have them install a car charger.

    Good luck!
     

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