I've had my Blue Model S 85 for 1 month. I scheduled a service appointment to address a squeak in the AC when shutting off and moisture in one of the back-up lights after washing. I live 40 miles from the San Rafael Service Center so I drove myself in. First; I got to drive right by the Maserati and Ferrari service centers which are literally next door--nice to see the latest models and be happy about driving by them. Then; Tesla gave me a brand new (only 45 miles) P85+ as my loaner. Finally, I picked up my car 2.5 days later--as originally estimated--with the problems fixed plus a firmware update. Nice start to my maintenance relationship with Tesla. Thanks to Matt and Vince for their help.