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Great First Service Center experience - San Rafael CA (Marin County)


Jun 19, 2013
Sonoma County California
I've had my Blue Model S 85 for 1 month. I scheduled a service appointment to address a squeak in the AC when shutting off and moisture in one of the back-up lights after washing. I live 40 miles from the San Rafael Service Center so I drove myself in. First; I got to drive right by the Maserati and Ferrari service centers which are literally next door--nice to see the latest models and be happy about driving by them. Then; Tesla gave me a brand new (only 45 miles) P85+ as my loaner. Finally, I picked up my car 2.5 days later--as originally estimated--with the problems fixed plus a firmware update. Nice start to my maintenance relationship with Tesla. Thanks to Matt and Vince for their help.

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