News for Model X owners with the dreaded shudder

[MinkuC]

So I also had the shudder in my X, my SC told me that it was the Pirelli tires. Evidently, there is a foam inside of them for sound deadening and if it becomes undone, the care shudders pretty violently. Tires replaced, shudder gone. PM if you want more details or have questions!

 

[Nrazar]

Brand new X100D owner with this problem at standard suspension height, not low. Will also follow up on it.

 

[jgrgnt]

Fantastic news. Very pleased that a permanent fix will be available shortly.

 

[hill]

i wonder if the fix also for the S...

Fix? How can there be a fix? They've told us ad nauseam, "this is normal". And yes - with 'low' suspension set as our Norm, these Continentals are 1 mm from needing to be replaced, at 13.5 K miles. Good thing we keep it in chill mode to avoid getting disgusted with the shudder.

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[invisik]

Does it kinda feel like torque steer when accelerating? I have that for sure... I'm a 50,000 Vin from summer 2017....

Thanks for this thread.

-m

 

[ohmman]

Does it kinda feel like torque steer when accelerating? I have that for sure... I'm a 50,000 Vin from summer 2017....

Thanks for this thread.

-m

It feels like hopping at the front. Not, in my experience, like torque steer. This is a straight ahead vibratory shake. Imagine slipping on gravel under high acceleration. A bit like that.

 

[Stavesacre21]

Just an update for everyone.

This last week my X started vibrating ALL the time...not just when taking off like the initial shudder. Thought I had a wheel out of round or something that simply needed balanced. Felt very similar. Took it into Tesla and they said it was very odd but they would check some stuff out and sent me packing with my 2nd loaner in 2 weeks.

Got a call 6 hours later that the tires, wheels and suspension were fine so they replaced the halfshafts and jackshaft with the "old" style halfshafts and it seems to have fixed the issue. Sigh.

Even more frustrating news came after they told me that these were some of the worse halfshafts they've replaced and that they've NEVER seen issues with vibration at cruising speeds caused by the halfshafts. Considering how much I've babied this 2nd set of halfshafts, I'm contemplating abandoning ship on my X sooner than later. I still suspect there is a bigger issue with these halfshafts than a bad part.

That said, I'm probably not gonna have any upcoming updates on the new part since I'm no longer in line for them. Quite frustrating. If I do hear anything tho, I'll light this thread up again.

 

[Nrazar]

Going to add-on. I mentioned the issue in Sunnyvale, CA service center. They immediately replaced both without hesitation or questions / test drives. Fixed the problem for now.

 

[avesraggiana]

Just an update for everyone.

This last week my X started vibrating ALL the time...not just when taking off like the initial shudder. Thought I had a wheel out of round or something that simply needed balanced. Felt very similar. Took it into Tesla and they said it was very odd but they would check some stuff out and sent me packing with my 2nd loaner in 2 weeks.

Got a call 6 hours later that the tires, wheels and suspension were fine so they replaced the halfshafts and jackshaft with the "old" style halfshafts and it seems to have fixed the issue. Sigh.

Even more frustrating news came after they told me that these were some of the worse halfshafts they've replaced and that they've NEVER seen issues with vibration at cruising speeds caused by the halfshafts. Considering how much I've babied this 2nd set of halfshafts, I'm contemplating abandoning ship on my X sooner than later. I still suspect there is a bigger issue with these halfshafts than a bad part.

That said, I'm probably not gonna have any upcoming updates on the new part since I'm no longer in line for them. Quite frustrating. If I do hear anything tho, I'll light this thread up again.

There's a report over on the Tesla forum about an owner of a Model X75D experiencing slower acceleration as a result of a firmware update.

While not exactly to do with the vibrations coming from the half-shafts, if this is true, I find it quite irritating. The poster on the Tesla forum related that his Service Centre had informed him that Tesla had issued a firmware update to soften the X's acceleration capability so as to preserve the life and functionality of the half-shafts.

The poster was assured by Tesla that the old snappy acceleration could be brought back by choosing the lowest settings on the air suspension. The owner did NOT find this to be the case. He now reports 0 - 60 acceleration times towards the high end of 6.0 seconds.

 

[P85_DA]

He now reports 0 - 60 acceleration times towards the high end of 6.0 second

 

[avesraggiana]

Oh, no doubt. I would be too. We're about to take delivery of our second Model X100D next week. I hope they haven't fooled around with the firmware on that too.

 

[xyeahtony]

Even more frustrating news came after they told me that these were some of the worse halfshafts they've replaced and that they've NEVER seen issues with vibration at cruising speeds caused by the halfshafts. Considering how much I've babied this 2nd set of halfshafts, I'm contemplating abandoning ship on my X sooner than later. I still suspect there is a bigger issue with these halfshafts than a bad part.

Considering the fact that they've NEVER seen issues with the halfshafts, why would you think its a bigger issue and simply not a bad part?

 

[mickey6]

Same issue but I got a different fix. Just picked up but have not tested upon hard acceleration. See below.

 

[commasign]

This is what they did on mine back in March. Halfshafts replaced like others.

And then in May, had a new clunking sound which was similar sounding but turned out to be unrelated.

 

[Stavesacre21]

Considering the fact that they've NEVER seen issues with the halfshafts, why would you think its a bigger issue and simply not a bad part?

I know, right?

 

[CharlieLab]

Mentioned to my local Watertown SC last week. They test drove my X and confirmed shudder. Noted in the report them at these is no fix. Seems different SC have different ideas!

 

[hill]

Anybody else monkeyed with the suspension to see how bad the shuder can get? Man, stick suspension up in real high, and Let er Rip.
Wooh hoo! Sure glad we only leased. SOO ridiculous.
.

 

[VikH]

Anybody else monkeyed with the suspension to see how bad the shuder can get? Man, stick suspension up in real high, and Let er Rip.
Wooh hoo! Sure glad we only leased. SOO ridiculous.
.

I would be scared to do that.

 

[Magus]

I trust the information from the OP. From memory there has never been anything definitive in this topic in the past. This is the only really frustrating aspect of the Model X, but don’t see a reason to feel deflated that there isn’t or won’t be a fix for this issue. I have actually let her rip in high- didn’t realize it was in an area with an auto raise- and let’s just say it doesn’t sound or feel good.

 

[ecarfan]

Noted in the report them at these is no fix.

I am having difficulty parsing your sentence. Can you clarify? Thanks.