TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker and becoming a Supporting Member. For more info: Support TMC

Great! Now I broke my tow eye cover

Discussion in 'Model 3' started by xpitxbullx, Jul 8, 2018.

  1. xpitxbullx

    xpitxbullx Member

    Joined:
    Jun 15, 2018
    Messages:
    210
    Location:
    Las Vegas
    I left my vehicle at work and took the 12V battery home to charge it. Charging the battery help pop it out of “Vehicle Systems are Powering Up” mode the last 2 times it happened. I accidentally closed the frunk all of the way. No biggie. I saw on YouTube how to pop the frunk when the battery is dead or not present.

    I pressed the cover in the upper right corner. Didn’t pop open. Pressed a little harder. Still didn’t pop open. Used 2 thumbs. Broke the cover in half!!!

    I got in. Hooked up the battery. Still doesn’t power up! I’m begining to hate this car.
     
  2. hacer

    hacer Member

    Joined:
    Apr 13, 2016
    Messages:
    620
    Location:
    Clarksville, MD
    Take it in for warranty service and get the real issue fixed. Tesla will probably even take pity on you and replace your tow hook cover for free if they have one (might a big if though).
     
    • Like x 2
  3. xpitxbullx

    xpitxbullx Member

    Joined:
    Jun 15, 2018
    Messages:
    210
    Location:
    Las Vegas
    I hope so. I didn’t press that hard.
     
  4. jjchan

    jjchan Member

    Joined:
    May 15, 2014
    Messages:
    93
    Location:
    Athens, Ohio
    A while ago, my curiosity got the better of me & I asked a "showroom associate" at a supercharger to show me how to connect the tow ring should I need to. He did, but obviously did not reinstall the cover correctly because it was missing the next day. It cost me $16 or 18 for a new one, so don't count on them taking pity on you, but good luck.
     
  5. SMAlset

    SMAlset Active Member

    Joined:
    Mar 4, 2017
    Messages:
    2,548
    Location:
    SF Bay Area
    #5 SMAlset, Jul 8, 2018
    Last edited: Jul 8, 2018
    And WHY would you take your Model 3 12v battery out to charge at home to begin with? Saw what you wrote but this is not normal required behavior for a user. Clearly something else is causing this and SC needs to check out. Have you been submitting bug reports when this message comes up so they can pinpoint the times/conditions better? Stuff happens. Don't cause yourself to hate the car because your not taking it in to be checked out and corrected.
     
    • Like x 4
  6. boaterva

    boaterva Supporting Member

    Joined:
    Apr 2, 2016
    Messages:
    5,141
    Location:
    Northern Virginia, USA
    Ditto. An owner should never have to do this. Ever. Sorry, but that’s the bottom line.
     
  7. xpitxbullx

    xpitxbullx Member

    Joined:
    Jun 15, 2018
    Messages:
    210
    Location:
    Las Vegas
    Heres why I did that:

    Service Center is closed Saturday and Sunday. The tow vehicle couldn’t fit into the multi-level parking structure. Knowing the issue was a low 12v battery in the past, I opted to try again in hopes of getting the vehicle to an open area easier to bring a flatbed truck. The 12V battery was low when I checked the voltage. It’s just a battery. Owners of all sorts of vehicles do things to charge or maintain their batteries. The only difference with ours is it opens doors and frunks and other various stuff.

    The car is gonna sit there for 2 days anyways. To say no one should ever have to remove a 12v lead acid battery from their car under any circumstances is a bit extreme.
     
    • Like x 2
  8. SageBrush

    SageBrush 2018: Drain the Sewer

    Joined:
    May 7, 2015
    Messages:
    6,066
    Location:
    Colorado
    I did not read most of this thread but fwiw:
    I keep a small emergency battery kit in the car. It can charge a variety of electronic gadgets and start the car if the 12v has been depleted.
     
  9. GWord

    GWord Member

    Joined:
    Aug 18, 2016
    Messages:
    273
    Location:
    Houston, TX
    An automotive 12v accessory battery is a normal maintenance item that requires periodic replacement. Wouldn't you think that this is something a DIY inclined owner would be dealing with?
     
    • Like x 2
  10. ecarfan

    ecarfan Well-Known Member

    Joined:
    Sep 21, 2013
    Messages:
    15,128
    Location:
    San Mateo, CA
    Yes, it’s just a battery. You say you have had a low 12V battery voltage issue “in the past”. When you had the problem before, what did Tesla Service do about it?
     
  11. xpitxbullx

    xpitxbullx Member

    Joined:
    Jun 15, 2018
    Messages:
    210
    Location:
    Las Vegas
    I took it to Tesla Friday morning. They said “Well, it’s working now.” And scheduled me an appointment next week when a loaner car would be available. Then it happened Saturday morning then Saturday night.
     
  12. TT97

    TT97 Member

    Joined:
    Aug 6, 2017
    Messages:
    850
    Location:
    Los Angeles
    Do you know how large your battery charger is?

    I have a 700 Amp charger at home and it is virtually useless for a Tesla. I had an issue with my car that the 12v was not getting charged. I used my charger, it had enough juice o pop the frunk and start up the system for a few minutes before it died again. Tesla sent out a tow truck and they had their heavy duty truck battery charger - their charger kept the car on longer, however, it never got enough juice to be able to get the car in "tow mode."
     
  13. ℬête Noire

    ℬête Noire Active Member

    Joined:
    Jan 30, 2018
    Messages:
    2,235
    Location:
    TX
    I'm leaning towards this: The Platypus License Plate Mount for Tesla

    I'm somewhat leery of getting any of those that partially block the radiator vent, especially the ones that have brackets there.
     
  14. xpitxbullx

    xpitxbullx Member

    Joined:
    Jun 15, 2018
    Messages:
    210
    Location:
    Las Vegas
    Sounds like a bad 12V battery. Did you keep the charger connected when you tried to access the “Tow Mode” option? You need at least a partially charged battery to stay in tow mode. The car needs to use the 12v battery to monitor speed and apply the ebrake incase you exceed 5mph. They don’t want the vehicle rolling away down a hill because you put it in tow mode.
     
  15. TT97

    TT97 Member

    Joined:
    Aug 6, 2017
    Messages:
    850
    Location:
    Los Angeles
    Their charger was connected the entire time. They were able to get just under 12 volts charged. The driver mentioned to me they noticed they need at least 13 volts to get the car into Tow Mode (and I learned a 12v battery can be charged to more than 12 volts).

    Tesla replaced the HV module in the car. They also replaced the 12v battery but I think it has more to do with the battery being drained for a week than an issue with the battery before the module failed.
     
    • Informative x 1
  16. smatthew

    smatthew Member

    Joined:
    Jun 9, 2018
    Messages:
    99
    Location:
    CA Bay Area
    12V on a car batter is an almost dead battery.... usually 13.2 is full
     
    • Like x 3
  17. boaterva

    boaterva Supporting Member

    Joined:
    Apr 2, 2016
    Messages:
    5,141
    Location:
    Northern Virginia, USA
    What? I didn't say anything about the bracket. I said the owner shouldn't be charging the battery. :D


    As for a license plate bracket, there is NO harm done 'blocking' ten inches of the front of the car. I use 'The Law' and it works perfectly.
     
  18. ℬête Noire

    ℬête Noire Active Member

    Joined:
    Jan 30, 2018
    Messages:
    2,235
    Location:
    TX
    Ah, I thought you were referring to opening the tow port.
     
  19. boaterva

    boaterva Supporting Member

    Joined:
    Apr 2, 2016
    Messages:
    5,141
    Location:
    Northern Virginia, USA
    Nope, I was agreeing to the post above mine. That’s what ditto means. :D No owner should be (or need to, but that’s another issue!) removing the 12 V battery.

    Best of luck getting it permanently corrected!
     
    • Disagree x 1
  20. ℬête Noire

    ℬête Noire Active Member

    Joined:
    Jan 30, 2018
    Messages:
    2,235
    Location:
    TX
    #20 ℬête Noire, Jul 9, 2018
    Last edited: Jul 9, 2018
    That's not how lead-acid batteries work. Depending on climate average lifetime for a 12V battery is 4-6 years. Plenty fail prior to that, not many last more than that. They are a far less durable technology than the traction battery in the Tesla. If you keep your car 5 years there is a pretty good chance you'll need to do something on it (outside warranty, especially if you hit 50K mi before your 4 years are up).

    P.S. "Ditto" without clear point of reference (in the medium of this board usually handled via a Quote ) to help figure out exactly what you're referring to sucks. :p
     

Share This Page

  • About Us

    Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.
  • Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


    SUPPORT TMC