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Hansshow Model 3 Power Trunk v4 Not Opening or Closing

Hi guys.

I installed today Hansshow power trunk v6. After 6 hours following this procedure, I found this thread about the 4 pin to be attached in the black box to make this thing work.
Now, I have 2 problems:

1) When the trunk is closing, the mechanism don't lock the trunk.. I have to manually press to close.

2) The app and the screen always show the trunk open and close sign... And when I leave the car, it doesn't lock automatically therefore. (I have to close manually via the app).
For this second problem I think I have to connect the canbus wire (I haven't connected it yet on purpose).


Can you please help me?


Thank you
 
Th
Hi guys.

I installed today Hansshow power trunk v6. After 6 hours following this procedure, I found this thread about the 4 pin to be attached in the black box to make this thing work.
Now, I have 2 problems:

1) When the trunk is closing, the mechanism don't lock the trunk.. I have to manually press to close.

2) The app and the screen always show the trunk open and close sign... And when I leave the car, it doesn't lock automatically therefore. (I have to close manually via the app).
For this second problem I think I have to connect the canbus wire (I haven't connected it yet on purpose).


Can you please help me?


Thank you
The canbus wire should be the issue. Cerca di portare il cavo dal portabagagli passandolo sotto il banchetto posteriore e fai la prova ( e lui che comunica con macchina) . Sarà dura passarlo sotto il tappeto ma non impossibile.
 
Th

The canbus wire should be the issue. Cerca di portare il cavo dal portabagagli passandolo sotto il banchetto posteriore e fai la prova ( e lui che comunica con macchina) . Sarà dura passarlo sotto il tappeto ma non impossibile.
You are Italian? Anche io! ;)
Quindi ok, farò passare anche il canbus.. spero di riuscire a nasconderlo bene quel cavo...

Thanks!
 

Raju

New Member
Feb 21, 2022
3
0
Norway
Hello folks,
Having trouble with my hansshow V4 trunk on my model 3 LR Performance 2019.
Do you know how to fix this? ..

Thank you
Picture: it stops there when i open the trunk.
When i click the tailgate button it goes another 10-20 cm up.
 

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Hi Guys, I have problem with my V3 version of the Hansshow power trunk. It’s for some reason not opening right like it’s losses his memory. I’m curious if your recognize this issue. Last year I had the same issue but that was a strut that need to be replaced. Because it caused a short circuit and my box shot down. This time it’s not shutting down and I can still access it.
 

Raju

New Member
Feb 21, 2022
3
0
Norway
Have you talked to them via the Whatsapp? I spoke to them yesterday asking about a missing buzzer and the box having no light and as you have posted its a newer update and buzzer built in and as you reported no indicator light.

My first thought is check the fuse and check the ground to make sure you getting good contact. Please keep following up with this post! I plan to install this weekend my self but now I'm worried
Where is the fuse, thank you!
 

Raju

New Member
Feb 21, 2022
3
0
Norway
@TM3Matt Are you still having issues with your trunk?

I had my V4 in for 3 months and now is not opening or closing at all. I can power cycle it and it'll work for a day then stop, power cycle again and it stops working after a short drive. Reached out to their support, let's see what they say.
Same problem here.. Have you figured it out? Support terrible..
 

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