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Hard Reset question

I buddy with a 2020 MYP did a Hard Reset for some reason, and when he started checking some of his saved trip computer data (he liked me renamed Trip B to read "Since New DD/MM/YY" and he said the data had reset to ZERO. Plus he lost all his presets (radio, memory, and profile settings). He was bummed.

I haven't had to do a HARD RESET but is that what happens?
 
I buddy with a 2020 MYP did a Hard Reset for some reason, and when he started checking some of his saved trip computer data (he liked me renamed Trip B to read "Since New DD/MM/YY" and he said the data had reset to ZERO. Plus he lost all his presets (radio, memory, and profile settings). He was bummed.

I haven't had to do a HARD RESET but is that what happens?
Looks like it reset everything...but why did he have to do a hard reset - I thought that was a "last resort" option.
 
Recently did a hard reset and the behavior was different then the Model 3. When I did a hard reset in the Y the display returned to the same screen prior to the reset and continued playing the same song. Is this normal behavior? When I did this in the Model 3 it behaved like a PC hard reboot.
 
I always read 'Hard Reset' as 'Factory Reset' and assumed it would reset everything back to when it left the factory (excepting for odometer, obviously).
I should have been clearer in my post. Sorry about that. I was referring to the "Power Off" option not the factory reset. When I did a power off in my Model 3 it behaved like a PC reboot. The Y doesn't but that might be normal.
 
I should have been clearer in my post. Sorry about that. I was referring to the "Power Off" option not the factory reset. When I did a power off in my Model 3 it behaved like a PC reboot. The Y doesn't but that might be normal.
The OM isn't really clear about that 'Power Off' button, other than implying it does the same function as walking away from the car, so I wouldn't think it would reset everything, based on reading that. Perhaps they updated the functionality.