Larry
Member
Down today. I started another thread not seeing this one. Mods please merge
Is Rancho Cuc up today??
Is Rancho Cuc up today??
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Harris Ranch is not working 11/18/14
- Thread starter aname4me
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Is there a dedicated phone number we can call for supercharger status, or do we just call 1-877-79TESLA customer service number?
I'm heading up to San Jose next week, but would like to check Harris Ranch status after leaving Tejon Ranch, so I can swing over to the 101 if it's down. Twice in a week has me a bit nervous.
I'm heading up to San Jose next week, but would like to check Harris Ranch status after leaving Tejon Ranch, so I can swing over to the 101 if it's down. Twice in a week has me a bit nervous.
As they said in Princess Bride, "Inconceivable!"
SuperChargers are supposed to keep working forever, even during a "zombie apocalypse"! Elon has said, numerous times!
(Having driven 1000mi up and down CA just two weeks ago, starting at 3am, I am relieved to have missed this Harris Ranch outage. To be stuck there in the middle of nowhere, with the air often filled with the ripe old stench of a hundred thousand head of cattle (well, rear ends of cattle) nearby, that's pretty bad. I don't like hearing that the SuperCharger network is fragile. We are super-dependent on it.
SuperChargers are supposed to keep working forever, even during a "zombie apocalypse"! Elon has said, numerous times!
(Having driven 1000mi up and down CA just two weeks ago, starting at 3am, I am relieved to have missed this Harris Ranch outage. To be stuck there in the middle of nowhere, with the air often filled with the ripe old stench of a hundred thousand head of cattle (well, rear ends of cattle) nearby, that's pretty bad. I don't like hearing that the SuperCharger network is fragile. We are super-dependent on it.
If you don't mind driving 60mph up I-5, you can make it from Tejon to Gilroy on a 100% charge... at least was doable once
ken830
Model S 85, Model 3 Performance
Just called Tesla Supercharger support and they tell me that it's still down and it doesn't look likely that it will be back up by tomorrow. I guess I will be rerouting through 101 and hitting Atascadero. I'm coming from the Bay Area... What's better? Stick with 101 after Atascadero? Or cut over to 5 and drive to Tejon?
Depends on where in SoCal you're going... it really isn't that much different depending on where in the greater LA area you're headed.
Larry
Member
I need to write Tesla a letter! 2.5 hrs stuck at Harris Ranch then a tow truck for 4 people with a single cab and hardly any room for 2 hrs. Total BS. Any ideas on who I can write to express my dissatisfaction?
Totally agree Larry... major inconvenience for you and not acceptable given the circumstances and lack of transparency from Tesla.
I think if you e-mail [email protected] they may listen to your complaints. Definitely at least push them to implement a system where drivers can check realtime status of the SCs from within the car (at a minimum).
I thought about that. If I go 65 MPH up the 5, evtripplanner.com says it's 249 RM. That's cutting it close given my last Range Charge said 258.If you don't mind driving 60mph up I-5, you can make it from Tejon to Gilroy on a 100% charge... at least was doable once
Buy I think it's probably better to shoot over to Atascadero and go up the 101 at 75 MPH. It's saves about an hour driving time, and would be range anxiety free.
Good luck with the 75MPH on 101 north of Atascadero. 70MPH posted only some of the way, and cops galore all the way to Salinas, in my experience, but knock yourself out.
napabill
Active Member
So will someone be serving drinks and pu pu's at Atascadero on Monday? Sounds like there may be few of us!
Good luck with the 75MPH on 101 north of Atascadero. 70MPH posted only some of the way, and cops galore all the way to Salinas, in my experience, but knock yourself out.
Yeah. Maybe not. I have not taken the 101 to San Jose in over 20 years. I forgot how slow it is and don't the member there being a lot of cops. Thanks for the heads up.
napabill
Active Member
Used to drive up 101 in that area frequently. There is a very active CHP station in San Ardo, and they use aircraft extensivley in that area. Never nailed me, but did many of my friends.
ecarfan
Well-Known Member
I haven't run into any problems between Atascadero and Salinas (and I've driven that route probably over 100 times given I went to school in SLO). Waze certainly helps and slow down through King City and you should be fine.*
*No guarantees expressed or implied.
*No guarantees expressed or implied.
Larry
Member
Made it to Tejon via very uncomfortable Tow ride At least he was careful strapping the car in to not scratch the paint.. Altho it's dark so who knows. One car charging at Tejon was not very happy to be surprised that he couldn't charge at Harris. Has to be a better way
+1 This.
There has to be a better way indeed. Instead of working on calendar apps and GPS/crowd-sourced analytics about when to raise and lower the air suspension, Tesla should be working on a smarter connection between the car and the real-time status of superchargers on the car's current route. It is rather important to know if one needs to change their route because of either a supercharger outage or major crowding situation or whatever. I consider this a super-high priority and am surprised Tesla doesn't.
Having just recently done a very long drive from San Diego to SF Bay and back, and started at 3am in San Diego, it would have been a shock indeed if I'd arrived at Tejon at 530am or whatever time it was only to discover that Harris Ranch was out. Or worse, what if I arrived at Tejon and *it* was out? Wouldn't it have been better if the car sent me an alarm while I was still on I-5 in say Anaheim, saying hey, "Tejon's closed, would you like to re-route to Oxnard and up thru Atascadero?" etc....
I hope Tesla's listening.
More reason tesla is far behind on creating a notification system in the car for supercharger status. They will get lambasted in the media for this with zero answers or corrections.
Until they have real-time status in the car, they should call or text every owner who plugs in at Gilroy or Tejon and tell them that Harris Ranch is down. At least in this case, there is a viable diversion, even if going to Sac from LA.
ken830
Model S 85, Model 3 Performance
During my call today, I suggested that they at least put up a sign at Gilroy and Tejon Ranch to warn drivers about Harris Ranch.
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