Well, I'm new to this (both Tesla and this club) but I thought I would reach out for help.
I have been on the reservation list since April 2016 and finally decided last week that it was no good waiting for the mythical $35K car. Also, I want the Fed tax credit
.
Order my model 3 Aug 15 and was told delivery would be Oct-Dec. Fine, I still needed to get a tradein offer from Tesla.
Got an email from my ISA (not going to name her) on Sat Aug 18. Followed by a phone call to let me know that I needed to complete the trade in info to get and offer.
Completed the trade in app on the web on Monday Aug 20.
Wed Aug 22 I get a text message:
"Greetings! Tesla's Austin Service .. Wanted to inform you that your vehicle is in transit ..."
????? I thought I would get a VIN, decide on the trade-in offer (which I don't have) then sign the contract and pay before it was shipped?
So I called the ISA. No answer and "mail box is full". Hmmm.
Tried calling ISA for a few days with no luck and decided to call the local Tesla service location (Austin) and was told, I will get in touch with ISA or her boss.
Finally ISA calls and gives me the low-ball offer for my car and I tell her no thanks.
She now says that I need to electronically sign the contract (no FEDEX paper) and pay via bank transfer.
I go to the tesla.com web site and find that it now says:
"Please pay off your remaining balance prior to delivery"
Um, OK. No contract, no VIN, no nothing.
I know that Tesla is having a tough time right now (just read the news) but is this what I should expect? I'm a bit nervous about simply giving them $60k without at least the promise of car
. Bear in mind that I am in TX and I have been told that Tesla can't ship the car from California until it has been funded.
Can someone in TX tell me what their experience was? Did you pay before signing or even seeing a contract?