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Has anyone ever received an alert from Tesla warning of a low battery?

Discussion in 'Roadster: Technical' started by zylstra, Nov 30, 2016.

  1. zylstra

    zylstra Member

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    Regarding the GSM Roadster-to-Tesla communication feature, has anyone received an alert from Tesla warning them of a low battery? Michael Degusta states, "According to the Tesla service manager, Tesla has used this information on multiple occasions to proactively telephone customers to warn them when their Roadster's battery was dangerously low." I'm interested in hearing from owners first hand though.
     
  2. evp

    evp Nerd

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    I've heard this story in regards to the Model S 12 volt battery - back when they were reliably failing after a year of service, people would get calls like "your 12V battery is about to fail, could we send a ranger by to replace it?" Never heard it about the traction battery though.
     
  3. ecarfan

    ecarfan Well-Known Member

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    The OP is specifically referring to the Roadster main battery. Apologies if you were already aware of that, but reading your post it appeared to me you might not be.
     
  4. Tesla 940

    Tesla 940 Member

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    Yes, at least once maybe twice but it has been several years ago. Don't remember anything else about it.
     
  5. hcsharp

    hcsharp Active Member

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    No phone calls but I used to periodically get an email if Tesla couldn't communicate with my car. We have a summer residence that is not within reach of cell towers. Whenever I went a month without driving somewhere with cell access for at least a few hours, I would get an email from a real person (not a bot) at Tesla. The email usually read something like this:

    "We have not heard from your Roadster in over 30 days. Is your battery charged and are you still charging it on a regular basis?"

    Then there's the true story of the guy who bricked his battery despite phone calls from Tesla warning him it was dangerously low and he needed to plug it in. It was a famous story at the time because he sued Tesla for the cost of the replacement battery but Tesla provided evidence that he received audible and visible warnings from the car as well as the phone calls, which were all ignored.
     
    • Like x 1
  6. supersnoop

    supersnoop Tesla Roadster #334

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    The GSM feature was added in the 2.0 model redesign because of the potential of "bricking" the battery in the 1.5. Tesla couldn't find a way to prevent bricking, so they came up with the advanced notification concept. I'm sure they use it,but with only ~900 enabled cars in the USA, I doubt it happens frequently.
     
    • Informative x 1
  7. ecarfan

    ecarfan Well-Known Member

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    I wonder how a Roadster owner could simply ignore so many different alerts and warnings regarding the single most expensive part in his very expensive car and then rationalize his decision to spend money to sue the company that was trying so hard to prevent him from damaging his car. It boggles the mind.

    Do we know what happened to that Roadster?
     
    • Like x 1
  8. PowerSource

    PowerSource Member

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    I assume this is the famous "it's a brick" roadster from Santa Barbara. The vehicle was bought back by Tesla.
     
  9. gregd

    gregd Active Member

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    Will (or has) the cell phone industry's shutdown of the 2G services affect our car's connectivity? I seem to recall that this has already occurred, but may be mentally crossing threads with OVMS and the abandonment of 2G by AT&T.
     
  10. Roadster

    Roadster Member

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    Bumping this thread to see if any Tesla insiders might have an answer to @gregd's important question.
     
  11. Roadster

    Roadster Member

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    And here's the original for sale thread for #340: the infamous Max Drucker Brickster. Doesn't state that Tesla bought it back but a good read nonetheless. Speaking of which, here's a great deconstruction of the ordeal.
     
  12. candersoh

    candersoh Baltonomous Farms

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    a few years ago when we lived in austin, it was a particularly hot summer and tesla called me to open the garage door as it had gotten very hot in the garage and the roadster was having to work excessively hard at staying cool. i was very appreciative and i continue to love the support i get from tesla.
     
  13. PowerSource

    PowerSource Member

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    340 was spotted with a prototype carbon fiber fog light insert. This was some years back

    New factory CF airdam w/xenon fogs upgrade! (MAYBE!)
     

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