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Has anyone made an Extended Warranty Claim i.e. after Tesla Warranty expires

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Extended warranty is being offered by a few providers for Tesla in Australia, one of which is Redbook a Chicago based firm.
As they are a US based company and very little is known in Australia about how well, or otherwise, they support Tesla clients - I'm seeking any advice from owners who have used 'Redbook Extended Warranty' cover with their Tesla, when making a claim.

Thanks in advance