Has anyone received the replacement NEMA 14-50 adapter?

[iffatall]

Just received my replacement adapter. Will add pics soon.

 

[Cosmacelf]

I still haven't even received my letter!

 

[DennisLevitt]

I framed my letter :-D

 

[swisscottg]

Mine came today but I can't remove the original from the UMC and install the new one. It won't separate. Anyone had similar issue? Suggestions?

 

[Lump]

Mine came today but I can't remove the original from the UMC and install the new one. It won't separate. Anyone had similar issue? Suggestions?

Same issue with mine about 6 months ago prior to the garage incidents & adapter replacement news, service center replaced my UMC & adaptor.

 

[Cosmacelf]

Mine came today but I can't remove the original from the UMC and install the new one. It won't separate. Anyone had similar issue? Suggestions?

Your service center will exchange it for free. I wouldn't continue to use it, it has been damaged by heat (melted).

 

[ecarfan]

Got my replacement yesterday. Easily removed the old one from my UMC (I had used it a few times last month for 240V/40A charging, never use it at home because I have an HPWC) and replaced it with the new one. No problems here.

I believe to remove the adaptor there is a small button you have to firmly press in.

 

[swisscottg]

Your service center will exchange it for free. I wouldn't continue to use it, it has been damaged by heat (melted).

Went to Sunnyvale SC and they swapped out the whole UMC. This is my third UMC since picking up the car in November '13. New UMC + new adapter - will report back if it melts again. I should point out that both times the SC swapped out same day and the UMC worked fine last night. Only a minor inconvenience of a side trip to the SC and sadly not have my "please update me to 5.10" request fulfilled

Tiny first world problem in the overall experience of a terrific car.

 

[Canuck]

Do you keep the old one or have to send it back to them?

 

[swisscottg]

Do you keep the old one or have to send it back to them?

Comes in a box with a label to return to Tesla in Palo Alto. I left mine which was melted to the UMC at the SC

 

[JST]

Not sure if anyone has posted pics yet, but here you go. Old one ends in B. New one in E.

 

[ZBB]

Not sure if anyone has posted pics yet, but here you go. Old one ends in B. New one in E.

Thanks for posting.

Now how did you get yours before mine? :wink:

 

[JST]

Do you keep the old one or have to send it back to them?

The box comes with a shipping label; the letter asks you to put your old one in the box and send it back.

 

[jamieb]

The box comes with a shipping label; the letter asks you to put your old one in the box and send it back.

UPS, USPS, FedEx?

 

[JST]

UPS, USPS, FedEx?

FedEx Home Delivery.

 

[Vger]

Not sure if anyone has posted pics yet, but here you go. Old one ends in B. New one in E.

Very interesting! It looks like they changed the material of the internal adapter-to-cord socket. I always imagine that this was the weak link. Maybe it is just a higher temperature polymer, along with the thermal fuse.

 

[zwede]

No adapter, nor letter. Strange?

 

[JST]

Very interesting! It looks like they changed the material of the internal adapter-to-cord socket. I always imagine that this was the weak link. Maybe it is just a higher temperature polymer, along with the thermal fuse.

I am not sure whether the material is different. It's obviously a different color, but both are similar plastic, at least to the naked eye.

 

[markb1]

I am not sure whether the material is different. It's obviously a different color, but both are similar plastic, at least to the naked eye.

Yeah, I suspect they changed the color to make it easy to distinguish from the old adapter, and the material is otherwise the same.

 

[ribsandbbqbeef]

Received my replacement adapter last week, though mine has a rattle when I shake it. Does anyone else have that? If not, I'm gonna take mine back to Tesla for an exchange.