It is really getting ridiculous. I ordered a M3P to replace an Audi Etron. The buyout vs. market value were about the same. $72K trade in quote from Tesla as well as CarMax. Audi quoted a "market" value buyout to both Tesla and Carmax at $86K which is ridiculous since its above MSRP for the 1 year old Etron with 10K miles. So I have been through the ringer with Audi to buyout the lease. Took 2.5 weeks after I sent a check for $72K to Audi to get the title. Covid was the excuse. Now I have to wait another 2 to 3 weeks to get the title from the county because of Covid. I had to delay my M3P and now scheduled for Feb 24-28. I will be lucky if I'm able to offload the Etron in time.
The experience from Audi Financial has been atrocious to say the least.
Audi FS never even sent the third party payoff quote to CarMax when I tried to get out of my 2018 Audi S4 lease a couple months early at the beginning of 2021 (to capture ~$2,500 in equity). I tried pushing Audi FS for several weeks, and I would just get the runaround (i.e. it was sent, it was requested again, etc.),. I gave up after a while since I ended up making my last payment. I heard from an associate at CarMax that the same thing was happening with other brands as well (Toyota Financial, etc.).
It's just the sign of the (strange) times, as I had previously sold leased Audis and BMWs to CarMax with equity without any issues pre-pandemic. Due to the inventory shortages, Audi desperately wants the leased cars back so they can CPO/resell them and earn a profit that way.