Has everyone's streaming audio been spotty lately or is it just me?

[RNHurt]

One of the most loved features of my MY is the streaming audio. I love being able to think about a song and then request it! Lately (the past couple of weeks) I've been getting a lot of pauses and failure to play a song. With the latest firmware upgrade it's even starting to skip to the next song after playing 30 seconds or so.

Is the connectivity in my area bad or is everyone seeing this? Maybe it's the holidays and more people are streaming and overloading the system? Maybe my car is having hardware troubles? Or maybe I just need to reboot the display (or the whole car).

 

[Mike_TV]

Noticed the same thing. It was really bad earlier this summer, then got really good with all of the updates, and now with the latest update streaming stops or doesn't resume. Switching to the FM radio and back to steaming sometimes works. Other times, I start playing music from USB and just forget about it...find out that streaming starts working on a later drive.

Seems that the constant software updates have this side effect.

 

[Electric > Gas]

I'm having the same issue over the last week or so. I'll be 10-30 second in to a song and it will skip to a different song.

I didn't realize you could request a song - I'll have to give that a try. That would be amazing! Do you do that by using the scroll wheel to search?

 

[Srad600Volt]

Same issues here, not all the time, but yep. Seems like the music interface has been getting worse with the last few firmware updates.

 

[GRACKLE]

I've had my 2021 MY for a little less than a month, but since the newest update the news channels I listen to on tune in can take 15-20 seconds (or more - I give up) to load now, and sometimes even when they do load they have a poor connection. My stations worked seamlessly before the update and connected within a second or so. Glad to see I'm not the only one having this problem; hopefully they'll get this fixed soon.

 

[BDC62]

I noticed the same thing earlier today. It would skip songs and finally stopped working, citing possible network issues. I used the radio mode for about 10 minutes, and returned to the streaming audio. It worked fine afterwards for the duration of my drive.

 

[RNHurt]

Well, I'm sad that it's happening but I'm happy it's not a problem with my car. Maybe a future update will get it back to where it was over the summer.

Thanx!

 

[mark95476]

I haven't had any problems with Spotify (LTE) or streaming from my iPhone with 44.xx and 48.xx. I'm on Spotify ~90% of the time I drive.

 

[meh_]

Same here. I've had it skip to another spotify podcast episode from the same channel and recently its taken a long time for postify to load for the first time. So much so that I've found if I go into careoke then go back it seems to load faster.

 

[TsunamY]

I had some issues with Streaming. The play button would be grey and unusable. I would have to forward to the next song to get it to work. Since you can’t go back to replay the previous song, your out of luck. I’ve had this issue off and on. If it gets stuck I usually jump to radio or Spotify just to hear something.

 

[techmagnetic]

Yeah drops out a fair amount and the cell signal the car gets never seems very strong (vs my Pixel 5 which is fine). Coming from SiriusXM, the drops are definitely more frequent.

 

[Smitty22211]

I had some issues with Streaming. The play button would be grey and unusable. I would have to forward to the next song to get it to work. Since you can’t go back to replay the previous song, your out of luck. I’ve had this issue off and on. If it gets stuck I usually jump to radio or Spotify just to hear something.

same here with streaming.

 

[Genedr]

Had the same issue, with streaming not even connecting for long periods, and if it did it would often drop. The FM radio worked, mostly. Scroll button reset didn't help nor did the latest software update 2020.48.10. I scheduled a SC appt, but a tech reached out by msg and eventually sent a "software patch." I don't know what the patch identifier is, but it worked. So might be a path to get fixed.

 

[MHWA]

Mod 3-Perf,2020, after the last update 2020.48.26, my signal says 3G and only has one bar.

 

[RNHurt]

Well, after the 2020.48.26 and 2020.48.30 updates it seems like it might be fixed or at least I am no longer noticing the problem. I wonder if they fixed something with the update or if the network traffic is lower after the holidays. Hmmmm....

 

[Ron Burgundy]

I am having this issue with my 2012 Sig upgraded to the MCU2.
The first few months - no issues - everything great.
But the last month...all the issues mentioned.
It started randomly, periodically.
But now, the songs skip almost every other song. Or I get the "connectivity error"
The whole time I am having 3+ bars on LTE.

Frustrating.

 

[Ikelo]

I'm having the same issue over the last week or so. I'll be 10-30 second in to a song and it will skip to a different song.

I didn't realize you could request a song - I'll have to give that a try. That would be amazing! Do you do that by using the scroll wheel to search?

I request song through voice command.

 

[Ron Burgundy]

Since there does not seem to be a consolidated thread for the audio skipping OR connectivity issues that appear to span all models (at least not one that I know of) I will post here too.
I scheduled a mobile appt for this Thurs.
The local SC Mgr just reached out to me and let me know that this is a known issue. No ECD for a fix yet.

 

[ScoobyDoo82]

Happens to me everyday for the past 2 weeks. Ever since the 2021.24 series of updates. Podcasts will suddenly load up a different episode. Streaming audio will skip tracks abruptly. It works horribly lately. Makes my Spotify account useless. It’s also worth noting that large playlists and cross fading between tracks don’t work in the native Spotify telsa app.

 

[Madsen203]

Slacker radio pauses, skips tracks, and stops playing over all.

Spotify plays 99% consistently.