I am one of the original Model S owners. I received my Model S in December, 2012 and thought that I would pitch in my two cents. I never had any problems with Tesla service and the only comment that I can make about improvement....well, it certainly has improved since the 2012 models with auto-pilot and all. I can't go into any other discussion regarding whether the car has improved but I will be able to make some comments soon. I just ordered a new Model S and should receive it soon. By the way, from my experience with owning a Tesla Model S, it is constantly improving with the frequent software updates. Good luck in your decision.
Having driven my friend's Model 3, I am complete enamored by the Tesla and seriously considering purchasing an new Model S.
While I think the technology and ideology of Tesla is amazing, but I am really weary of making the purchase due to all the information I read about quality issues and after purchase care.
It seems like a lot of the issues are consistent year over year for any particular Model.
So my question is, are purchasers with newer models experiencing the same issues or frequency of issues as the older models? Has Tesla improved their quality? It seems odd that a company focused on constant improvement of a vehicle would continue to have issues with say door handles year after year.
I guess what I looking for is a little comfort from actual owners that I can expect some improvement in quality and not have as many headaches as early adopters.