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Has Tesla Reset/Cleared Codes Remotely For Anyone Before?

Discussion in 'Technical' started by jimbo69ny, Jan 8, 2020.

  1. jimbo69ny

    jimbo69ny Member

    Joined:
    May 12, 2018
    Messages:
    397
    Location:
    Ithaca NY
    I have a code on my dash that wont go away. I am sure it will with a reset because nothing is wrong with the car. I have tried every possible reset procedure and I cannot get it to go away. I am really hoping I can convince Tesla to reset my car remotely so I dont have to deal with service. I have had a really poor experience with service so far and I would just rather not go to them. I also just read a thread that said Tesla scratched a person's paint and steering wheel while in for a repair.

    So, have you had Tesla remotely repair your car before? Heard of anyone who has? Anything I can say to Tesla to convince them to do this for me?

    Thanks!
     
  2. jmaddr

    jmaddr Member

    Joined:
    Mar 29, 2019
    Messages:
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    Location:
    Florida
    Not sure if they can reset codes the way they do it on ICE cars. I'm not even sure if that process exists. I'd give them a call and see (choose roadside from the app).
    Still want to help though. It might help if you post the code you are seeing.
     
  3. jimbo69ny

    jimbo69ny Member

    Joined:
    May 12, 2018
    Messages:
    397
    Location:
    Ithaca NY
    Thank you for your post. I dont want to get into the codes that are reported. Nothing is wrong with the car. They were just a glitch. My only question is about remote resetting. Does Tesla do it and has anyone had it done before.
     
  4. wycolo

    wycolo Active Member

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    May 16, 2012
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    3,066
    Location:
    WA & WY
    Yes they can (Draper, UT or Montreal, CAN), so call them.
    --
     
    • Like x 1
  5. jimbo69ny

    jimbo69ny Member

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    May 12, 2018
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    Location:
    Ithaca NY
    I didn’t think of that. Yeah I should call some other Tesla service centers. I’ve received such crappy service in Central New York
     
  6. Soey22

    Soey22 Member

    Joined:
    Nov 28, 2019
    Messages:
    230
    Location:
    Fort Erie, ON, Canada
    I have my Tesla Mobile ranger that I text and he logs into my car and takes care of things for me. Also if I need to go to a service centre, here in Ontario we get same week bookings for service. I’ve been reading how it’s a mess in the US with bookings a month away.
     
  7. jimbo69ny

    jimbo69ny Member

    Joined:
    May 12, 2018
    Messages:
    397
    Location:
    Ithaca NY
    I just called the Tesla location in Toronto because thats the next closest one to me that is outside of the Central NY region. I hope they dont call the CNY guys. They are all nice when I do finally get a hold of someone but I have had a lot of bad experience with Tesla service here.

    I am hoping the Toronto guys can send a reset code to clear the errors I have. The mobile tech is super nice. I really like him but he says its not something he can do with a mobile visit.

    It seems so simple. I bet they can do a remote reset but they just dont want to.
     

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