Over the past two weeks, about 5 or 6 times me hatch has started to open for one second, the shuts and beeps at me. Trying to open it again works successfully. Most of the times I was in the car and selected the hatch to open from the 17". When I get to work, I back into a charging space and pop the hatch and open the charge port to get my backs. In this case, I'm also often opening my door at the same time, but not always (sometimes I open the door first and once it happened when walking up to the car using the keyfob). I was just wondering if others have experienced this before.
I had many problems at first getting my drivers door to unlatch and would be momentarily trapped in the car for a few seconds (I'd keep retrying until it unlatched). In the end, my service advisor said he recreated it on my car and others when the latch is pulls quickly to a certain spot. Apparently that was too far too fast for the electronic latch to disengage, but not far enough to trigger manual release. After the service center basically explained user error to me, I haven't really had a problem since (I give it less of a pull now to open).
Could the hatch be another user error type thing or maybe something rolling in with the colder weather, or should I engage the service center about this? They did replace the motorized right strut a couple months ago because it was making a knocking noise, but the left strut wasn't changed. Perhaps it's not working within spec anymore?
I had many problems at first getting my drivers door to unlatch and would be momentarily trapped in the car for a few seconds (I'd keep retrying until it unlatched). In the end, my service advisor said he recreated it on my car and others when the latch is pulls quickly to a certain spot. Apparently that was too far too fast for the electronic latch to disengage, but not far enough to trigger manual release. After the service center basically explained user error to me, I haven't really had a problem since (I give it less of a pull now to open).
Could the hatch be another user error type thing or maybe something rolling in with the colder weather, or should I engage the service center about this? They did replace the motorized right strut a couple months ago because it was making a knocking noise, but the left strut wasn't changed. Perhaps it's not working within spec anymore?