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Have you had MCU1 issues? Some good news today.

Discussion in 'Australia' started by Blue heaven, Nov 9, 2020.

  1. Blue heaven

    Blue heaven Fair Dinkum Tesla

    Joined:
    Nov 25, 2014
    Messages:
    1,143
    Location:
    South West Australia
    • Like x 4
    • Informative x 1
  2. dblankenbaker

    dblankenbaker Member

    Joined:
    Feb 4, 2019
    Messages:
    101
    Location:
    Scottsdale, AZ
    I got the e-mail 2 hours ago. I'm due $1,987 + tax. :)
     
    • Like x 2
  3. glide

    glide Active Member

    Joined:
    Jun 6, 2018
    Messages:
    2,765
    Location:
    USA
    Sounds like a spanking from a regulatory agency was incoming.
     
    • Like x 1
  4. aegidius

    aegidius Member

    Joined:
    Aug 27, 2018
    Messages:
    380
    Location:
    Brisbane
    So in Australia?
     
  5. possum22

    possum22 Member

    Joined:
    Nov 16, 2016
    Messages:
    110
    Location:
    Mt. Isa, Qld
    What does it mean for Australian owners who paid Tesla to replace the MCU(which will fail again after 4 years)? I paid Tesla over $3700 plus $750 to truck the car & a airfare to collect the car, will they give a refund to AU owners?
     
    • Like x 1
  6. MP3Mike

    MP3Mike Well-Known Member

    Joined:
    Feb 1, 2016
    Messages:
    14,925
    Location:
    Oregon
    How long it lasts will depend on a few things. MCU parts made/reman'd starting in May 2020 came with the 64 GB eMMC instead of the old 8 GB one. Also they have made, and continue to make, a number of firmware changes designed to make the eMMC last longer:

    MCU1 eMMC fw changes.png

    So the current MCUs should last much longer than the original ones.
     
  7. Brian May

    Brian May Member

    Joined:
    Apr 9, 2016
    Messages:
    255
    Location:
    Melbourne
    So what is the criteria in Australia? My car has been 88,000km, which exceeds warranty, but is under 100,000 miles.

    "This malfunction may result in a blank or intermittently blank touch screen but will not impact the ability to drive."

    Huh? I thought people complaining about being effected were complaining about many functions of the car being disabled.

    But in any case, the symptoms sound exactly like what I have been seeing recently in my car. So I suspect I might be effected.
     
  8. Techno-phile

    Techno-phile S100D, P3D- in garage

    Joined:
    Nov 13, 2014
    Messages:
    342
    Location:
    Perth, Australia
    • Informative x 2
    • Like x 1
  9. stphw

    stphw Member

    Joined:
    Dec 19, 2014
    Messages:
    89
    Location:
    Wollongong, Australia
    Alexandria service confirmed this is worldwide, not just US.
     
  10. ICUDoc

    ICUDoc Active Member

    Joined:
    May 19, 2015
    Messages:
    1,624
    Location:
    Sydney NSW
    I think this is bloody fantastic, Took too long, but it's here at last.
    Hopefully some reimbursment to those who paid upfront....
     
  11. MickK

    MickK Member

    Joined:
    May 28, 2020
    Messages:
    25
    Location:
    Nsw Australia
    My 2015 Model S P85D had the mcu replaced in around February after blackouts and restating on its own.

    I'm now getting artefacts across the screen and can't paste some functions until the screen appears normal again.

    If its the mcu again home they replace and get a credit from earlier in the year
     
  12. Blindfreddy

    Blindfreddy Member

    Joined:
    Sep 21, 2015
    Messages:
    12
    Location:
    Australia
    Anyone been re-imbursed yet? I recall it was meant to be by end of February.

    I was advised I'd be eligible but nothing since.
     
  13. ShockOnT

    ShockOnT ⚡️⚡️⚡️⚡️⚡️

    Joined:
    Jun 26, 2016
    Messages:
    3,292
    Location:
    Sydney
    I have received two separate emails from Tesla about reimbursement,.
    The first email said that I would be notified by the end of February about reimbursement details, the second email said that I would be notified by the end of March.
    Have not received any details about reimbursement yet.
     

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