Wanted to start a thread for sharing our service center experiences. I've had my car into the service center several times for odds and ends since picking it up May 3. Each time I have been exceedingly impressed with the entire experience. The staff is wonderfully friendly, helpful and knowledgeable. I got Model S loaners the two times my car has had to stay more than a short while. What has impressed me most is the proactive nature of the service. While in to get a passenger's A-pillar creak fixed they performed a service bulletin fix on my pano roof to preempt creaking which many people have reported but my car was free from. I'm in again now for a recurrent A-pillar creak, for which they are now replacing the entire A-pillar cover, and they are proactively performing a service bulletin fix for exterior trim creak which my car is also free from. And here's the proactive biggie. When I upgraded from 4.4 to 4.5 an error message appeared telling me to get service. I called Ownership to report it. After checking with the engineers they said it was just a glitch in the upgrade and I could drive no worries. The error message indeed went away as soon as I began driving and never returned. However, two weeks later Luke from our SC contacted me and said the engineers reviewed my car logs from that error message again and just to be safe there would be no serious problem in the future they wanted to replace my entire 60 kWh battery! So our SC guys swapped out my whole 60 kWh battery, which was giving me no problems whatsoever, plus swapped out my 12V battery, also giving me no problems at all, with the new type now being installed. Is this amazing or what? It blows my mind. Tesla is taking care of problems before they happen. The guys at our SC are awesome beyond belief. Reading some of the reports on the forums about other SCs in the country, particularly in CA, we have an over the top fabulous SC. Lucky we live Hawaii. Thanks Hawaii SC!