My screen has the same problem. I reported it to them the first time about 8 months ago, and they said that they didn't have any screens and would advise me when more come in so they could replace. I didn't get a call back and it is just a minor cosmetic nuisance rather than a functional problem so I didn't follow up right away. I called for a separate problem relating to my "Tire pressure system needs maintenance" message popping up sometime in November and reminded them about the screen problem. They didn't seem to have anything in their reports about it and apologized, saying they will check on availability again and get back to me for a service appointment on the same day. Got no call back. Mid-December I started to hear whirring sounds coming out from behind the dash/center console and called service again. They said it's likely the cooling fans for the touch screen, and that it requires replacing the entire module as the fans don't come off separately. I've also been advised that I am now out of warranty as I'm sitting at 58k miles. I'm a bit worried because after looking on these forums I've seen that replacement of the center screen and accompanying hardware behind it runs $4100 and with labor comes out to $5k. I don't know if I was under 50k miles when I called the first time, but this could be a very expensive mistake on my part for not following up with them sooner. I'll update with the results after I take my car to service on the 10th of January. Wish me luck!