I just had my car picked up to replace my 12V battery about an hour ago. Danny Bonilla, who just started a month ago and two other reps that started yesterday stopped by. Danny was super courteous and friendly, just like everyone else. I was surprised when Danny told me that the Manager (Barry Abe) & and Efrain were no longer with Tesla, while Sr Service technician Wade moved to a Tesla center in California. Danny also mentioned that their staff is up to around 20 or so. I've never returned to the service center since June 2013. Fortunately, Asst Mgr Luke Brewbaker, Kamu , Nelson (parts) and Nestor are also still there. For those of you that do stop by now and then, appreciate if you could fill us in on who's who. Thanks.