I get that this will be an ongoing problem given Tesla's constant innovation and I've already experience some of this with my first car which I absorbed without complaint here or elsewhere. (somewhat easier for me as it didn't happen for a month or two). That being said, I don't see this situation as the same for the following reasons:
- Several of us are buying our second cars. We have consciously decided to take a financial bath to get the newest, latest and greatest version of the Tesla,i.e. the P85D. My expectation is that I will receive the most up-to-date version of Tesla available. I'm not buying mid-stream I'm buying the latest new model along with the quality risk that entails. I know that at some point something new will come out and my latest and greatest will not be cutting edge anymore. I just expected to have at least sat in the car before that happened.
- I believe that heated steering wheel was an option that was always supposed to be part of the Ds, particularly the P85D (although not officially announced) given the timing of its availability. If Tesla knew that they were about to start deploying heated steering at or about the exact same time they were starting to build their top of the line vehicle - surely given a choice all of the P85Ds would have that. I'm guessing that not all the parts were available in time for the first builds and they didn't want to hold them up. If that was the case - I agree with AndyW2100 that they could have prioritized non-Cold Weather package cars and or asked the buyers if they were prepared to take a 2 week slip. I also feel that at the very least, any wiring harnesses etc. could have been included even if hardware components were not available - thus making it easier to retrofit.
- My car has been in the factory for about 20 days now (well past the arrival of the parts and the build of cars which will have the feature). People who will get this feature may get their cars before I do. In previous scenarios, the owners at least got their cars earlier than more advanced cars.
- I understand that they can't retrofit every option for every car; however, there is a difference between allowing the few Ds who got built before the parts were available to be retrofitted, and retrofitting every single existing car. For that matter unless it it technically impossible, or excessively complex they could allow buyers to pay for this as an upgrade. Unless this is a technical impossibility - their no-retrofit policy should not apply here. There is already enough brewing annoyance without courting more through a blanket policy that was designed to avoid fleet wide changes.
.....my DS havent even bothered answering my email about this....
We need a thread, no, a forum category for "I can't believe Tesla came out with a new feature after I ordered/received my car, and I feel angry/betrayed that someone else has a shinier toy than me at the same time/price (and I can't retrofit!), even though I got EXACTLY what I ordered and would be happy as a clam if they didn't continue to improve the car..."
Separate threads for:
folding rearview mirrors
"B" batteries (then C,D,E, etc..)
free parcel shelf!
heated steering wheels!
Someplace where the victims of these gross injustices can heal...
Well I may vote with my feet - sort of. I'm going to look into whether I can essentially cancel and re-order; however, I'm not sure if I can avoid losing the deposit or not. This might seem extreme but essentially I would be trading my excitement in getting a car now versus in a month or two and while I am REALLY looking forward to getting a P85D its not like I haven't already owned a Tesla and to be honest I'm still sitting in the production queue with no date in sight and no information while it appears that others (even with the new feature) are starting to see deliveries. On the other hand, small though the heated wheel feature is, I am planning on keeping this car for a few years and I will get plenty of use out of the feature over time along with any minor improvement in re-sale value. A car in February is likely to be more stable than my car now and will be a 2015 - and who knows what else will come out by then I was really eager to get one of these cars ASAP but the longer I have to wait the more I'm tempering my expectations - and learning a bit of patience.
If this sounds like I'm trying to justify it to myself - it is. I've asked my DS to at least confirm the situation 100% before I take any action. Either way I'll be watching the deliveries with great interest.
Gpetti, you should be able to delay delivery. Not sure if that in all cases also results in a delay in building the car but since Tesla is production constraint I assume it is. Have it confirmed by your DS (or even better, by your sales because they do not have the same authorizations to do stuff in the system). Note that I just received my VIN during the night and it is a 2014 VIN although delivery is expected in March 2015. You might want to choose early Q2...