TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker and becoming a Supporting Member. For more info: Support TMC

Help! Door handle motors won't stop working

Discussion in 'Model S' started by Prachatice, Oct 28, 2019.

  1. Prachatice

    Prachatice Member

    Joined:
    Jul 3, 2016
    Messages:
    86
    Location:
    Boulder, Colorado
    So it snowed a got a little cold here in Boulder over the weekend. Noticed rear passenger door handle would not open. No big deal, thought maybe it was frozen. Front passenger door worked fine. After a few hours of driving around, parked at home (outside). Around 25 degrees. Car was parked for several hours and when I went outside, I heard the handle motors operating on both passenger side doors but handles won't open. I assume these motors work on the 12 volt battery? and eventually the battery would go dead. Car worked fine this morning but motors are still going but handles won't open. I already have a service appt in a few weeks but I'm scared that the battery will go dead. Any ideas of how to either open the handle or stop the motors from going? TIA!
     
  2. PWlakewood

    PWlakewood Active Member

    Joined:
    Jan 9, 2019
    Messages:
    1,709
    Location:
    US
    First thing to try is a reboot and or power off
     
  3. brkaus

    brkaus Well-Known Member

    Joined:
    Jul 8, 2014
    Messages:
    7,296
    Location:
    Austin, TX
    The paddles are likely broken. They extend the door handle. The door handle does't extend, so the switch doesn't trigger telling the motor to stop.

    The 12v will not go dead. The car will occasionally charge it from the main battery.
     
    • Like x 1
  4. Barry

    Barry Active Member

    Joined:
    Aug 9, 2013
    Messages:
    1,742
    Location:
    Colorado
    Probably broken paddle gears. Well known design flaw of the car.
     
    • Like x 1
  5. Prachatice

    Prachatice Member

    Joined:
    Jul 3, 2016
    Messages:
    86
    Location:
    Boulder, Colorado
    Thank you. Weird that the paddle gear would break on two doors at roughly the same time. I guess maybe they froze and that caused them to break? Car is under warranty for about 4 more years so I guess I'll just get them fixed in a couple weeks.
     
  6. brkaus

    brkaus Well-Known Member

    Joined:
    Jul 8, 2014
    Messages:
    7,296
    Location:
    Austin, TX
    yes, pushing against the frozen door handle was probably the final straw. I feel like they would be weakened by things like closing the door using the handle. Or anything that pushes against them while they are extending.
     
  7. terryna

    terryna Member

    Joined:
    Mar 16, 2018
    Messages:
    31
    Location:
    Luxembourg
    Agree[​IMG]
     
  8. Prachatice

    Prachatice Member

    Joined:
    Jul 3, 2016
    Messages:
    86
    Location:
    Boulder, Colorado
    Is there anything that can be done or just let the motors run for two weeks straight until my appointment?
     
  9. agtdDelirium

    agtdDelirium Member

    Joined:
    Jun 15, 2017
    Messages:
    129
    Location:
    Colorado
    I have no great advice for you, but these situations beg the statement...

    Wouldn't it be great if we could actually call a service center and speak to a human being about these kinds of issues? This is exactly where Tesla service fails us over and over.
     
    • Like x 2

Share This Page

  • About Us

    Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.
  • Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


    SUPPORT TMC