Help latest update is stuck

[Xzainul786]

My update has been stuck for about 4 days and has not moved how do I fix this

 

[pedriscoll]

I would call Tesla service to report the issue and get advice.

 

[whitex]

My update has been stuck for about 4 days and has not moved how do I fix this

Stuck applying or downloading?

 

[Jays200]

MCU reboot perhaps

 

[boaterva]

A complete power off also might help in a stuck update. Reboot and power off is what Tesla Support will have you do in any case. I would call them if those don’t work.

 

[Xzainul786]

Stuck applying or downloading?

Downloading

 

[KerryOH]

If you have any USB devices (dashcam etc.) remove them and try full power off. I have read that worked for other members in the past.

 

[Xzainul786]

Fixed , called Tesla they restored updated Over the air

 

[Xzainul786]

Thanks for the help