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Help~trip planner option is gone

Discussion in 'Model 3' started by hao3361, Aug 30, 2018.

  1. hao3361

    hao3361 Member

    Joined:
    Jul 1, 2018
    Messages:
    37
    Location:
    California
    Hi,

    Need some help for a road trip tomorrow. I used to have trip planner feature that will include super charge location I need to stop if destination is out of range. But I clicked remove super charger station one time on the screen, now I do not have trip planner feature anymore. If I navigate to out of range location it will just give me warming “charging needed to reach destination” and show me bettey left -99% when arrive.

    I read manual again and there suppose to be trip planner setting in navigation setting so you can enable it. But I do not have such a setting. Attached picture.

    I feels like I did not set up properly but I could not figure out what the problem is. I have software version 2018.32.2
     

    Attached Files:

  2. hao3361

    hao3361 Member

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    Location:
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    Can anyone help to take a picture of you navigation setting? I want to confirm if other people have trip planner option or not
     
  3. hao3361

    hao3361 Member

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    Location:
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    Here is instruction from manual to enable trip planner but I could not locate this option
     

    Attached Files:

  4. hao3361

    hao3361 Member

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    Location:
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    Anyone help check their car?
     
  5. Uncle Paul

    Uncle Paul Active Member

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    Canyon Lake,CA
    The Tesla internet was down yesterday. That may have had something to do with it. Might be fine again when it comes back up.
     
  6. hao3361

    hao3361 Member

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    No I had this issue for a while, before Tesla service is down
     
  7. brobinson

    brobinson Member

    Joined:
    May 23, 2018
    Messages:
    358
    Location:
    Ohio
    Have you rebooted your car?

    Here’s what mine looks like. I’m not risking disabling it though!
     

    Attached Files:

  8. Twiglett

    Twiglett Single pedal driver

    Joined:
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    Location:
    Austin
    what did support say?
     
  9. hao3361

    hao3361 Member

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    Well.... seems everyone has that option. I used to have it......
     
  10. hao3361

    hao3361 Member

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    Location:
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    Yes I reboot by holding two button , same issue.
     
  11. hao3361

    hao3361 Member

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    Location:
    California
    I stopped by service center, they said they can put me into queue and it will take one hour before someone can take a look at. I do have chance to drop my car yet. But apparently this is software issue as I understand
     
  12. hao3361

    hao3361 Member

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    Location:
    California
    My theory is that as soon as you click remove supercharge stop during navigation, this feature will be remove forevet until you get big software update(such as V9).

    Just need some volunteer to confirm my theory......
     
  13. hao3361

    hao3361 Member

    Joined:
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    Location:
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