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Help with heater setup

Hi, I own a 2019 7 seater MX.
My wife drives it most of the time, yesterday I took out for a spin and I noticed that if your front row heat is set to all directions (up, face and feet) the central second row diffuser does not blow air, it only blows air if both front up and feet are turned off. Furthermore, the air coming from the second row side vents is cold!
Anyone experienced the same, please let me know.

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