So, recent 2021 Model 3 purchaser here. With the introduction of the 2021 model, Tesla has begun outfitting the Performance variant with custom versions of the Pirelli P Zero PZ4 with noise cancellation.
As such, these tires are extremely rare. So much so that apparently even Tesla doesn't have any! I ran over a pothole, maybe about half a square foot in size, traveling about 50 mph. The thud was loud and obvious. Upon inspection, I was glad to see no curb rash or obvious wheel damage, but unfortunately, both of my right tires are compromised with an air bubble.
I was lucky to have an existing appointment scheduled for some minor delivery-related repairs. I call to add this item to the appointment. "No problem."
They spend all day trying to source the tires without luck. The service center now has some on order, but won't arrive for over 10 days. Guy on the phone tries to tell me it's okay to drive on compromised tires (it's DEFINITELY not). I ask for a loaner car.
Pushback. He goes to the manager. Tells me to call roadside assistance and ask them to borrow some wheels.
I call roadside assistance. They can only lend one wheel at a time, so I'm out of luck there. The service center is now closed, so I'll have no choice but to try again tomorrow.
What a nightmare. Have barely had the car for 2 and a half weeks and this disaster strikes. It begs the question: why does Tesla have no parts for a tire that they are aware, with minimal sidewall, is bound to end up damaged?
If anyone has any alternative suggestions, I'd appreciate it!
As such, these tires are extremely rare. So much so that apparently even Tesla doesn't have any! I ran over a pothole, maybe about half a square foot in size, traveling about 50 mph. The thud was loud and obvious. Upon inspection, I was glad to see no curb rash or obvious wheel damage, but unfortunately, both of my right tires are compromised with an air bubble.
I was lucky to have an existing appointment scheduled for some minor delivery-related repairs. I call to add this item to the appointment. "No problem."
They spend all day trying to source the tires without luck. The service center now has some on order, but won't arrive for over 10 days. Guy on the phone tries to tell me it's okay to drive on compromised tires (it's DEFINITELY not). I ask for a loaner car.
Pushback. He goes to the manager. Tells me to call roadside assistance and ask them to borrow some wheels.
I call roadside assistance. They can only lend one wheel at a time, so I'm out of luck there. The service center is now closed, so I'll have no choice but to try again tomorrow.
What a nightmare. Have barely had the car for 2 and a half weeks and this disaster strikes. It begs the question: why does Tesla have no parts for a tire that they are aware, with minimal sidewall, is bound to end up damaged?
If anyone has any alternative suggestions, I'd appreciate it!