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Hitch receiver won't lock in place

Discussion in 'Model X: Driving Dynamics' started by vbsdan, May 24, 2016.

  1. vbsdan

    vbsdan Member

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    Jun 26, 2012
    Messages:
    64
    Location:
    Lafayette, Indiana, United States
    Has anyone else with the tow package had a problem getting their hitch receiver to lock into place? Mine will ALMOST lock in, the white dot is barely in the green area, but the locking cylinder doesn't completely retract and the key can't be turned to the lock position. It looks like it's all the way in. It doesn't seem to be hanging up on anything. ???
     
  2. Phil Seastrand

    Joined:
    Mar 4, 2014
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    United States
    Mine slips in just fine and pops out easily too.
     
  3. loganintx

    loganintx Member

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    Mar 8, 2016
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    Location:
    Austin, TX
    Try turning your car upside down. This will allow you to get better leverage on the hitch.
    Seriously though, i did see a post a while back about a hitch that was really stiff. Maybe there's a spring loaded ball bearing that needed some working on to get it to click in easily.
     
    • Funny x 1
  4. araxara

    araxara S-P85#3,218 X-90D#3,299

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    May 11, 2012
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    Location:
    Tucson, AZ
    Mine would lock in, but I had a hard time releasing it (see Trying to Remove 2”x2” Removable Hitch Receiver). The problem was due to the amount of paint in the V-shaped groove in the car and also the hitch. You could try forcibly pushing the receiver in several times until the paint begins to wear away.
     
  5. xkwizit

    xkwizit Member

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    Location:
    Folsom, CA, United States
    @araxara - or lack of grease?
     
  6. vbsdan

    vbsdan Member

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    Jun 26, 2012
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    64
    Location:
    Lafayette, Indiana, United States
    I tried a thin coat of grease, also tried to tap in in with a soft mallet, no help. It looks like it's all the way seated into the "V" but it won't quite lock. I need to go to the service center anyway so I guess I'll let them sort it out.
     
  7. vbsdan

    vbsdan Member

    Joined:
    Jun 26, 2012
    Messages:
    64
    Location:
    Lafayette, Indiana, United States
    My symptom was that the receiver was not locking fully into place. According to the manual when you insert the receiver the lock cylinder will retract and rotate into the locked position, at which time you can turn the key to the locked position and remove the key. Mine would START to retract and rotate but wouldn't fully rotate into the locked position
    Here's the fix (if you can call it that, not really sure anything is broken): After inserting the hitch receiver and having it partially retract and lock, if you then rotate the lock cylinder in the UNLOCK direction and release it, it will fully retract and lock. I kept trying to twist it in the LOCK direction. It didn't occur to me to move it in the unlock direction. It's not terribly intuitive and it's not mentioned in the directions but I still feel like an idiot for having a Tesla Ranger come out for this.
    Here's a video showing how it should work -
     
    • Helpful x 1
    • Informative x 1

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