Looks like you've ordered a Tesla. They accepted me sending them the order agreement and the quote from my supplier (see below).My first post here.
I'm having a great deal of trouble trying to claim the Scottish EST car charger £250 installation grant. 10 days after grant application, I had this response:
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This is bonkers.
I've uploaded a charger quote from my chosen installer, which includes a final cost once the OZEV and EST grants are taken into account.
Furthermore I uploaded my proof of order. This is what their application form requires (yellow emphasis)
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Originally I uploaded the booking invoice, now they are saying that I actually need to show the final invoice. So they are changing their tune. Given that the final invoice is only issues days before the car is delivered, it seems like I have to receive the car, before getting the charger installed. That's no good at all.
I've now uploaded the order agreement. To my mind, either document in the tesla account (below) should show sufficient proof that I've got a car on order
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Is it just me, or are these guys maddeningly difficult to deal with? It takes 8 days to (normally) process an application. That's fine, but then it's 8 more days to get a further reply, and 8 more days to deal with the next quirk, and 8 more days ad infinitum until no doubt the EST grant probably gets withdrawn. The only telephone number I was given, goes direct to voicemail.
So, has anyone got any tricks for dealing with these guys, or is this genuinely a smoke and mirrors grant that doesn't actually exist?
A lady at work was asking about me about Teslas the other day. Our company is looking to get one of the salary sacrifice schemes so she’s looking for an EV for when it becomes available.However, the Boss (Mrs) prefers the look of the Anderson (Apparently its the least charging point looking charging point).
There is some doubt over the TWC's outdoor suitability, in particular water ingress under the plastic cover of the Tesla button. It definitely does happen, but reports of failure due to it happening are fewer than you might expect if it was a widespread problem. Those that have had units replaced under warranty have suggested that it comes with the caveat that the unit must be covered. Ironically the plastic cover issue seems to occur when the plug is inserted in the car so a cover has no benefit.
I have the original EO Mini Pro, which has now been replaced by a version 2. Mine's been fine, there was a weird issue where it wouldn't charge the model 3 when I was one of the first in the UK with the pair. The CTO of EO came out personally with a bunch of tools to diagnose the problem, impressive.How have you found the EO? That's the one I was looking at before considering the TWC.
Thanks to everyone else for the replies, very helpful!
2. Are the UK versions Gen 2 or Gen 3? I've read a lot of issues being reported with the new Gen 3's but most of those accounts are in the US